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“Above expectations”

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Novotel Cardiff Centre
Ranked #11 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
Drammen, Norway
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Above expectations”
4 of 5 bubbles Reviewed 24 July 2014 via mobile

The Novotels is kind of "you know what you're going to get" hotels. Still we found this hotel above expectations. Nice room with good bed and a sleeping sofa for the kids that was just big enough for our 9 and 13 year olds. Nice pool and excercise area. Breakfast was better than average we've had in UK. Service and personnel allways helpful with a smile. Ended up staying one more night.

Stayed July 2014, travelled with family
Helpful?
5 Thank AndersRoren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Front Office Manager at Novotel Cardiff Centre, responded to this review, 25 July 2014
Thank you for your time to reveiw your recent stay,

I'm very delighted to know that you have enjoyed your stay with us and that you were impressed with the room, breakfast and the leisure facilities.

I hope we will have the opportunity to welcome you back with us in the very near future.

Regards,

Bilel Talbi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,033 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Hereford, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

we stayed here the night before my granddaughters graduation.
we were allocated a amazing executive room, towels toiletries bedding etc. all first class.
close to all amenities. Staff helpful & welcoming.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank 243nana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 23 July 2014
Thank you for your review.

I am delighted that you had a pleasant stay with us and that you chose the Novotel Cardiff as the base for your special day.

I hope that you will return again for an even more enjoyable visit and that I may be able to welcome you back personally.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Arrived at this hotel early evening and was greeted with a welcome smile, reception was very efficient at getting me checked in and in a matter of minutes I was off to my room and wow....

The room was very smart with a contemporary feeling. The furnishing were extremely clean and well presented.

Breakfast was the usual buffet but there was nothing tired about any of it, it all looked and tasted fresh.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
4 Thank Alan_N_CRedditch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 21 July 2014
Thank you for taking the time to review your recent stay.

We were delighted to understand that you had a very positive experience of the Novotel Cardiff Centre and that you were impressed with the service, your room and breakfast.

I hope that you will choose to return again very soon.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 17 July 2014 via mobile

Last night I slept well in this cute hotel near Cardiff Center. It's quiet and great for kids. They offer extra pull out beds, toys, pool and good sized rooms. It's clean and the service is excellent. People are nice. One drawback is that the bathroom does not have lockable solid doors. The doors are frosted windows.

Stayed July 2014, travelled with family
Helpful?
6 Thank mamarandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 17 July 2014
Thank you for your review.

I am delighted that you had a pleasant stay with us at the Novotel Cardiff Centre and that the highlights for you included; family friendly element, cleanliness, service and quality of sleep.

I hope that should you return to Cardiff again, we will have the pleasure of welcoming you back.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 July 2014 via mobile

Couldn't ask for anything more. Stayed over the weekend for the speedway staff were very helpful when I arrived as I was in a bit if a rush. Short walk into the city. Leisure facilities well maintained and the room was very clean and comfortable. Breakfast was enjoyable and a lot to choose from. Parking chargeable at £9 but lower than some other hotels so no qualms. Already booked for next year. See you in 2015 :) .

Stayed July 2014, travelled with family
Helpful?
6 Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 17 July 2014
Thank you for your great review and feedback.

I'm delighted that you and your family had an 'absolutely fantastic' stay with us and that you enjoyed the services and facilities that Novotel Cardiff offers.

I look forward to being able to welcome you back next year.

Kind regards

Chris Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

About 10-15 minute walk to town but all well lit. Not the 'nicest' of areas location but only in terms of picturesque-ness! Many many shops and restaurants as well as museums and attractions.
Lovely pool and small jacuzzi etc nice when its quiet.
Didn't use restaurant but looked appealing!
Comfy beds and simple rooms.

  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Clair4cc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review, 14 July 2014
Thank you for your review following your recent stay.

I am pleased that overall you enjoyed the services and facilities of Novotel Cardiff.

I hope that you may choose to return again soon and that I may have the pleasure of welcoming you both back.

Kind regards

Chris Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cardiff Centre

Property: Novotel Cardiff Centre
Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales

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