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“Brilliant location, excellent service,”
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Watch the Boats sail by bottle of something nice on your balcony? Enjoy!
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Very good
6 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Cardiff, Southern Wales, Wales

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Spookybea...
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Thanks..but no thanks”
Reviewed 7 December 2015 for a stay in December 2015
6
people found this review helpful

We were led to belief that this was a "luxury apartment." This description suggests that the environment would be desirable. That is not the case. When we entered the building, the ambience was of stale air and an overwhelming neglect. Once we entered the actual flat, we noticed that the place could do with redecorating; scuffed walls, mucky carpets and furniture that required replacing. The owner first apologised for the fact that the heating wasn't working properly and he had put an extra heater in the second bedroom but "don't worry, it is safe!" Why say that if he wasn't a bit unsure? He also said that due to the 3 prong light fitting in that room, we couldn't have an overhead light as " he couldn't get the bulbs anymore." My sister had no proper light in her room. The cooker hob had no proper knob instructions as they had worn off. The kettle was so crusty we had to scrub it to use it. A nasty old spong scrubber and mankey tea towel were our only cleaning items. We bought kitchen roll to clean with. The bathrooms and bedrooms were dusty. The lamp in the master bedrroom didn't have a working bulb so we had to swap them around. There are no mirrors in the bedrooms. The pillows were cheap lumpy rubbish. The furniture is all cheap and nasty Argos ; the owner had even left the catalogue so we found the sofas. However, once we had walked past the two blokes lighting their tin foil sitting on the bench outside on our first night, we thought we would make the best of it. The toaster works and despite having had to keep changing to another socket, we managed to charge our phones. There is free parking. We couldn't sleep as the people above stomped around until early hours. However it was only 10 minutes walk to town, over the detritus of the previous night, including the empty bottles around the entrance to the flats and the rubbish blowing down the surrounding roads. Our last morning, having decided to take it in our stride, my sister switche don the living room light and all the the lights blew. We had no idea where the fuse box was so we shrugged our shoulders, were very British and decided to drive home 3 hours early before the place blew up! We texted the owner and told him we were far from happy. His reply was " thanks. I'll get a spark round." No apology. No regret. I'd better get my deposit back. We are not a fussy pair and have stayed all over the world. This guy is ripping you off if you think you are getting luxury. This is student accommodation . I M not happy with the misleading description. Do you not inspect the properties you recommend.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Feb 2016
Hi there,
I note you stayed the full 2 nights so I don't think it was that bad. I somehow think this is more to do with the late check out that I couldn't arrange for you hmmmm :/ I have had many happy guests over the last 8 years and these guests were pretty happy when they arrived with no complaints....and future guests please do not be put off I am not in business to give guests a bad time or a bad experience....what would be the point in that. Leigh Manager at WaterSide Apartments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alison P
Shrewsbury, United Kingdom
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Brilliant location, excellent service,”
Reviewed 9 September 2015 for a stay in September 2015
2
people found this review helpful

Stayed for four nights as we wanted to explore Cardiff. Leigh was extremely helpful both before we arrived and whilst we were here, very accommodating. The flat was very clean and spacious with excellent amenities. Will definitely return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: ideal location
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Feb 2016
Many thanks for a genuine review very much appreciated! Leigh
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Emily163
Leamington Spa, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Quiet and comfortable”
Reviewed 18 February 2015 for a stay in February 2015
1
person found this review helpful

A good place for a two night stay in central Cardiff. The apartment was clean, comfortable and spacious for our family of 4 (2 adults 2 teenagers). It is well equipped, and the balcony is a great feature for sitting out (though not quite warm enough in February!) Great to have car parking. on site. Leigh was very friendly and helpful,

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: space, peace and quiet
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christoph...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A great place to stay.”
Reviewed 9 June 2014 for a stay in June 2014
1
person found this review helpful

Me and my friends really enjoyed using this apartment as a base for our weekend in Cardiff. The place was well situated. The flat was tidy and modernly furnished with everything you should need. Leigh was helpful and reliable. Top marks.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crhughes4
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great base in Cardiff”
Reviewed 7 April 2014 for a stay in April 2014
2
people found this review helpful

Myself and 5 friends started here. 2 double bedrooms were very nice and the pull out bed in the lounge was okay. It was a great base in Cardiff as you could walk anywhere within 15mins. Definitely recommend a weekend stay.

Travelling group: Friends
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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