Stayed in this hotel for my graduation last year.
Problems started when they gave us the wrong room to start off with, then told us we hadn't booked. Luckily I had a print out, took them an hour and some stern words from me to convince them that yes, we had booked a room.
The room they gave us was right next to the railway, and the windows rattled every time a train went past. Requested a room change, they obliged somewhat begrudgingly, but neglected to tell us that it was not a full sized double bed. Couldn't be bothered to ask for a change again once we realised, as staff were unhelpful at the start.
Good location, plus cheap parking just next door. Shame staff and railway are such a let down.
- Official Description (provided by the hotel):
- With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more less
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- Also Known As:
- Ibis Cardiff Hotel Cardiff
- Cardiff Ibis
- Ibis Cardiff Wales