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“weekend break”
Review of Ibis Cardiff

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Ibis Cardiff
Ranked #24 of 74 Hotels in Cardiff
GreenLeadersBronze level
Reviewed 13 January 2013

just had a lovely stay here the staff are friendly, Rooms are small but ok for a stay after a day of shopping need to take own toiletries as they are none in room but its clean and tidy. not quiet at night next to the road and the back looks onto the railway .Right by the Cadriff Arena if you want to go there for anything and close to the mail shops which i went for all in all a good time ..

Room Tip: room on the front
  • Stayed: January 2013, travelled as a couple
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3  Thank Jayne Louise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 14 January 2013

Dear 'Jayne_Jeff'' thank you very much for leaving your comments on here. I am happy to hear that you had a lovely time and that the staff were friendly and the room was clean and tidy. I hope to see you soon again. Kind Regards, Jacek

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781 - 787 of 1,189 reviews

Reviewed 12 January 2013

Stayed for three nights with family (2 adults, 2 kids). No room to accommodate 4 in one room, so had to book two rooms. Basic accommodations (no in room safe, no iron board, liquid soap/shampoo in shower), although the highlight was the comfort of the beds. Room faced the street, but could not hear traffic (as long as you did not have the window open). The internet was not included, with two choices - wireless (10 pounds a day), which was very poor from our rooms at the end of the hall (modem speed), or wired, which was more reliable. They switched me to wired at no charge to accommodate the inconvenience. Happy with the way staff responded to my concerns. Breakfast was included and acceptable. Good location.

  • Stayed: January 2013, travelled with family
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Thank MJF01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 14 January 2013

Dear Guest, Thank you for your feedback. I was sorry to hear about your problems but I am happy that the Team did they best to accommodate your requests. Kind Regards, Jacek

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Reviewed 8 January 2013

  • Stayed: January 2013, travelled as a couple
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2  Thank almcclean
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 14 January 2013

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Reviewed 28 December 2012

We stayed here 22nd December and found the staff friendly room basic but clean. The cost was 36.90 which was extremly reasonable for the service.

Would stay again.

Only fault was the room smelt like a dog had been staying there at some point....

  • Stayed: December 2012, travelled as a couple
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Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 31 December 2012

Dear 'Kate W', thanks for your comments regarding your recent stay with Ibis Cardiff Centre hotel. I am happy to hear that you found our staff to be friendly and the cost extremaly resonable. I was sorry to hear that the smell was not ok. Please note that we do have 24 reception service that and our staff are happy to assist you anytime day or night. Kind Regards, Jacek

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Reviewed 27 December 2012

The Hotel is in a good location if your travelling by foot!
Central station is 11 mins walk away (less if your fit ? chuckle !!)
On arriving we warmly welcomed by the staff and checkin was a breeze ...
Room is a good size especially for a budget rate, and the bathroom was one of those ready made modern cubicles, so it's a wet room thats easy to maintain and perfect for the hotel industry. So the room was all clean and tidy !!
Town shops are literally 3 minutes walk away.
Good location for the theatre, or a bit of clubbing but far enough away from the main clubs (10 mins walk) to be able to get a good nights sleep.
Breakfast is the buffet kind £7.50 each which we didn't have this time as we opted for the Full English at the Wetherspoons next to the Railway station which was actually cheaper ....
To sum it up you won't go far wrong at this hotel for couples, buisness or family on a budget!

Room Tip: All rooms are fine ....
  • Stayed: December 2012, travelled as a couple
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1  Thank johnnythewindowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 28 December 2012

Dear 'Johnnythewindowman', thank you very much for taking your time and leaving your feedback on here. I am really glad that you enjoyed your stay with us and that you found our staff warm and efficient and the room to be clean and tidy. We all hope to see you back in the future, Kind Regards, Jacek

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Reviewed 25 December 2012

The room was alright, with a very acceptable bed. Although I had asked for a quiet room, I slept on the side where the railway was. Not an experience to repeat: screeching wagons until 1AM and from 6AM. The last night was marred by some very noisy customers one floor below. I must really credit the nightguard, though, who took care of the problem. The same must be said for the lady in the lobby the following morning (Amalie?), who was very polite and handled this in a way that was satisfactory. The hotel can't be blamed for a noisy guest and these two members of staff made it an experience that made the best out a bad situation. If I were their manager, I would give these two people a raise for handling the reputation of the hotel so well.

Room Tip: I would go for a room at the front, judging from my experience with the train side.
  • Stayed: December 2012, travelled on business
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Thank vintiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 27 December 2012

Dear 'Vintiek', thank you very much for your comments. I am happy that you found our staff providing good service. But I was sorry to hear that it was too noisy. Unfortunately we are situated between the railway and the main city road. Kind Regards, Jacek

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Reviewed 21 December 2012

We choose the ibis because we were traveling with our pet, and they charged us an extra £10 for the night for our dog so that was good, receptionist was fabulous and helpful we found great places to check out because of her.

The only negative is really the rooms not just at this ibis but all ibis there so small & quite dated. I wouldnt stay at an ibis hotel long term but great when we just needed a place to crash.

  • Stayed: October 2012, travelled as a couple
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Thank Cocoleah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 27 December 2012

Dear 'Cocoleah', many thanks for your feedback. I am happy to hear that you found our receptionist to be fabulous and helpful. I am sorry that you did not like our rooms though. Kind Regards, Jacek

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Additional Information about Ibis Cardiff

Address: Churchill Way, Cardiff CF10 2HA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Green Hotel in Cardiff
Price Range: £45 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
Official Description (provided by the hotel):
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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