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“bon jovi” 4 of 5 bubbles
Review of Ibis Cardiff

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Ibis Cardiff
Ranked #24 of 76 Hotels in Cardiff
GreenLeadersBronze level
mountain ash south wales
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“bon jovi”
4 of 5 bubbles Reviewed 13 June 2013

stayed for one night bedps very comfortable staff friendly great location breakfast not great but ok pubs in walking distance lots going on every whare in cardiff whent to cardiff city to see bon jovi

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kevin536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 17 June 2013
Dear 'kevin536'. Thanks for your comments. I am glad that you enjoyed your stay with us and your visit to Cardiff was great. I hope to see you back in the near future. Kind Regards, Jacek
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1,104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Blackwood, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

Room is very spacious, bed is soooo comfortable, breakfast was full English and you could have as much as you wanted but it was only just warm, which was a shame because everything else was top notch. We stayed here because we were going to the New Theatre to see a show. The hotel was only a few minutes away from the Theatre and all the night life. I would definately stay here again but probably give breakfast a miss.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lynne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 13 June 2013
Dear 'lynne b'. Thank you very much for your comments. I am happy that you enjoyed our NEW SWEET BED BY IBIS! But I was sorry to hear that the breakfast did not meet your expectations. I will speak to the Team on duty that day in person. Kind Regards, Jacek
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Worcester
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

Chosen as it was very close to the motorpoint arena (or whatever it's called this week) and fulfilled expectations well. Modern, clean, all you need from a budget hotel. If you're bothered by train noise then get a room on the Churchill Way side.

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank GazzatheGrumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 13 June 2013
Dear 'GazzatheGrumpy'. Thank you very much for the time and feedback regarding your recent stay with us. I am glad that you enjoyed your stay and look forward to welcoming you in the future. Kind Regards, Jacek
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London, United Kingdom
Level Contributor
270 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 9 June 2013

Staff: The staff were friendly and very accommodating. They had local knowledge of the area and able to assist with taxis / direction. However, they weren’t able to provide an adequate room service.

Venue: The Hotel was located minutes from the city centre with easy access to clubs / pubs via walking with the option of a taxi. The bar area is located in the lobby and has a pleasant decorated area.

Room: Initially the room had a strange musty smell but after a few hours went. However, it was back with a vengeance. The smell was coming from the bathroom drainage system through the ventilation system. The bathroom is a portable unit incorporated in the room. There was a difference of opinions on the unit with one member saying it was ‘very pretty’. Logically is easy to clean but does give a student feel to it. There was damp and mould growth underneath the table area. The room offered a view of 2 large green containers and a railway track. The padded seating area had a large stain.

Comfort: Comfortable bed that was no different from home.

Facilities: The internet service was 20 mins for £1.00, the positioning of the computer wasn’t discreet enough and on the first day unavailable.

  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CrystalPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 10 June 2013
Dear 'CrystalPower', Thank you very much for taking your time and leaving your feedback on here. I am glad that you found our staff to be friendly and accommodating. I was sorry to hear about the housekeeping and maintenance problems - I will pass them onto relevant department. Please note that we are working on providing FREE WI FI in our hotel and this should be available in the near future. Kind Regards, Jacek
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Merthyr Tydfil, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 June 2013

Having read some of the reviews i was a little nervous but was pleasantly surprised excellent location, friendly staff and most importantly spotlessly clean. We paid £64 which i think is perfectly acceptable for a friday night in Cardiff i would certainly use this hotel again .

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rachel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 10 June 2013
Dear 'rachel m'. Thaks for your kind words. It is always a pleasure to receive a positive feedback. I am glad that you enjoyed your stay and look forward to welcoming you in the future. Kind Regards, Jacek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rhoose, United Kingdom
Level Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

I stayed at the Ibis for one night on 6th June 2013. It is very conveniently located for central Cardiff and is just a few minutes walk to the Central and Queen Street stations'.

I was able to book the room at very short notice at a cost of £49.00. The optional breakfast cost £7.95. The quality of the food was good, however it was somewhat on the cold side, but I won't rate it down for that.

I parked my car at the nearby multistory park on Plelt Street (about five minutes walk from the Ibis). This cost me just £5.00 for 24 hours which is great value in Cardiff. Make sure you check (avoid) other car parks nearby as they charge £1.00 for every hour with no reduction for long stays.

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlanT041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 10 June 2013
Dear 'AlanT041'. Thank you very much for your time and writing review about your recent stay at Ibis Cardiff Centre Hotel. I am happy to learn that your visit to Cardiff was enjoyable. I will pass your kind words on to my Team and I am sure this will serve as encouragement to work even harder. Kind Regards, Jacek
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Bristol, United Kingdom
1 review
4 of 5 bubbles Reviewed 2 June 2013

This hotel was very good value casting only £28 for the night. The location was ideal as we were going to a concert at the Arena. Receptionist very helpful and apologetic about the noise from the car park outside. The music did stop at 11pm so was fine.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank linda4688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 3 June 2013
Dear 'Linda4688', thank you very much for your review. I am glad that overall you enjoyed your stay but was sorry to hear about the noise from the outside. I will speak to them directly regarding playing music at this level. Kind Regards, Jacek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Cardiff

Property: Ibis Cardiff
Address: Churchill Way, Cardiff CF10 2HA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Green Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
Official Description (provided by the hotel):
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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