Accepted that this is a budget hotel and the hotel lived up to this, generally clean and tidy, bed was comfortable however the wi-fi was terrible and no staff were able to resolve! Ibis focus on the quality of bedding and pillows to ensure a perfect nights sleep but it is a total waste of time at this hotel due to the blaring noise experienced from a nearby bar!!! Despite the window being closed and on the top floor of the hotel the noise echoed around the room. On the plus side the noise started to dwell down as we got to 3am. Mentioned to the staff in the morning but was totally ignored. I felt this should have been mentioned prior to us booking the hotel.
The staff are poor and seem to reluctant to say please or thank-you. It was also slightly off putting watching one of the cleaners digging into the breakfast buffet!!
Plenty of better hotels at the same price and this visit has made me reluctant to stay in an Ibis hotel again
- Official Description (provided by the hotel):
- With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Cardiff Hotel Cardiff
- Cardiff Ibis
- Ibis Cardiff Wales