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“Great hotel for price”
Review of Ibis Cardiff

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Ibis Cardiff
Ranked #23 of 73 Hotels in Cardiff
GreenLeadersBronze level
Dudley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
“Great hotel for price”
Reviewed 15 December 2013

Stopped in the Ibis for a couple of nights at the beginning of December, was in Cardiff for concerts at the Motorpoint Arena which is just across the road. The hotel is perfect for the city centre. Room was basic but clean. A little disappointed with the breakfast but all in all a good visit.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Marie T', thank you very much for your feedback. I am glad that our hotel location suited for your visit. But I was sorry that the breakfast did not meet your expectations. Thank you for this comment. I will speak to the team on duty that day. Kind Regards, Jacek
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 December 2013

Usually we enjoy staying at the ibis, this time however we were disappointed with the service received from the staff especially the staff at breakfast, service was poor, staff unhelpful, hoping this was a one off

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Dougie1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Dougie1969'. thank you for taking your time and leaving your thoughts on here. I was sorry to learn that the breakfast experience was below our normal standards. I will speak to the team on duty. We hope to see you in the future. Kind Regards, Jacek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 December 2013 via mobile

The room was basic but clean which is what we expected. The lobby looks fairly modern but I think the rest of the hotel could do with redecorating. The price we paid was very reasonable and the hotel is really central for Cardiff city centre which is what we wanted.

Stayed December 2013
Helpful?
Thank Justjen2186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Justjen2186'. Many thanks for your thoughts regarding your stay at the Ibis Cardiff Centre hotel. I am glad that your stay was enjoyable and me and my Team look forward to welcoming you in the future. Kind Regards, Jacek
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wales
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 December 2013 via mobile

Stayed for 3 nights, perfect loction right across from the st davids shopping centre, vue cinema, and the place where concerts go.
Room was big enough for two had a tv, kettle and hair dryer. Only a very small space of a wardrobe.
There was only two main issues we had
1. We was next door to the service room. And the cleaners and very noisy
2. The shower is in with the toilet so the whole bathroom floor is soaked after a shower.
Other than that it was a great stay

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topTravellerFfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'TopTravellerFfi', I am happy that the hotel location suited for your visit. Thank you for letting me know about the issues you had. I will speak to the team concerned to have it resolved. We look forward to receiving you in the future. Kind Regards, Jacek
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Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013 via mobile

Enjoyed our stay. Clean room. Food and beer was reasonable, the food was nice. Basic menu but what you expect. Only let down was the channels on the tv weren't great and signal wasn't great. But all in all pretty good. Would definitely stay again for the price.

Stayed December 2013
Helpful?
Thank Bluebird555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 12 December 2013
Dear 'Bluebird555', many thanks for leaving your thoughts on here. I am happy to hear that you enjoyed your stay with us. Thank you for your comment regarding TV channels - I will pass it to our maintenance team. Me and my team look forward to welcoming you in the future. Kind Regards, Jacek
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Ironbridge, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 December 2013 via mobile

Once again another great nights rest at the Cardiff ibis. The location of this hotel is great and is superb value. Just wish i could take the bed home so comfortable. Only bad comment about this stay would be no milk on tea and coffee tray and a previous stay no sugar so address these little errors and i will be a happy man. See you soon

Stayed December 2013, travelled on business
Helpful?
Thank klippieboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 12 December 2013
Dear 'klippieboo'. Thank you very much for taking your time and sharing your experience with us. I am glad that you enjoy our SWEET BED BY IBIS! But I was sorry to hear about the missing sugar and milk. Thank you for letting me know. I will speak to the team on duty that day. Please note that we have 24 / 7 reception team on duty that is here to assist you any time day or night should you need anything. We look forward to receiving you in the near future. Kind Regards, Jacek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Cardiff

Property: Ibis Cardiff
Address: Churchill Way, Cardiff CF10 2HA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Green Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
Official Description (provided by the hotel):
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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