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“noisy hotel”
1 of 5 bubbles Review of Ibis Cardiff

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Ibis Cardiff
Ranked #23 of 76 Hotels in Cardiff
GreenLeadersBronze level
Fuengirola, Spain
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“noisy hotel”
1 of 5 bubbles Reviewed 21 December 2013

The hotel is right next to the train tracks and you can hear the trains from around 6am. Noise between rooms is loud. We had drunks next door and we could hear their conversation at 4am. Would not stay at this hotel again. We actually stayed longer in Cardiff, but we moved hotels.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wales20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 23 December 2013
Dear 'Wales20', thank you for taking your time and letting me know about the issues you faced. I will speak to our night team to make sure we are more pro active in resolving problems with noisy guests. Kind Regards, Jacek
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Cwmbran, Wales, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 December 2013

stayed for one night in Cardiff Ibis, Nice clean hotel in great location next to the motorpoint area and shopping centre. The room and bathroom were nice and clean, and the bed comfy, the staff friendly and helpful.
We booked breakfast, and it was fine, but next time I will eat out, there are plenty of places right next to the hotel, in the shopping centre.
There is no on site parking, so you will need to find a public pay car park. It cost me £18 for overnight parking in the Capitol Centre, which is a 5 min walk.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Alastair W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 23 December 2013
Dear 'Alastair W', thank you very much for your comments regarding your recent stay with us. I am glad to hear that you enjoyed your stay with us. Please note that there are cheaper car parks available, slightly further away from the hotel. It is good practise to call the hotel before arrival and we can recommend best deals on the day. Kind Regards, Jacek
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Dudley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 15 December 2013

Stopped in the Ibis for a couple of nights at the beginning of December, was in Cardiff for concerts at the Motorpoint Arena which is just across the road. The hotel is perfect for the city centre. Room was basic but clean. A little disappointed with the breakfast but all in all a good visit.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Marie T', thank you very much for your feedback. I am glad that our hotel location suited for your visit. But I was sorry that the breakfast did not meet your expectations. Thank you for this comment. I will speak to the team on duty that day. Kind Regards, Jacek
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Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 December 2013

Usually we enjoy staying at the ibis, this time however we were disappointed with the service received from the staff especially the staff at breakfast, service was poor, staff unhelpful, hoping this was a one off

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Dougie1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Dougie1969'. thank you for taking your time and leaving your thoughts on here. I was sorry to learn that the breakfast experience was below our normal standards. I will speak to the team on duty. We hope to see you in the future. Kind Regards, Jacek
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Eastham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 12 December 2013 via mobile

The room was basic but clean which is what we expected. The lobby looks fairly modern but I think the rest of the hotel could do with redecorating. The price we paid was very reasonable and the hotel is really central for Cardiff city centre which is what we wanted.

Stayed December 2013
Helpful?
Thank Justjen2186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review, 16 December 2013
Dear 'Justjen2186'. Many thanks for your thoughts regarding your stay at the Ibis Cardiff Centre hotel. I am glad that your stay was enjoyable and me and my Team look forward to welcoming you in the future. Kind Regards, Jacek
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Additional Information about Ibis Cardiff

Property: Ibis Cardiff
Address: Churchill Way, Cardiff CF10 2HA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Green Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
Official Description (provided by the hotel):
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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