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“Great Location”
Review of Ibis Cardiff

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Ibis Cardiff
Ranked #24 of 74 Hotels in Cardiff
GreenLeadersBronze level
Reviewed 2 July 2014

Booked this hotel for one night as we were in town to see a show at the New Theatre. We booked the hotel for its location as it was a 5 minute walk to the theatre. Overall we had a great stay check in was quick and easy, the rooms were a good size and were clean and the breakfast was fantastic. There is a carpark opposite the hotel which is £6 per 24 hours which was ideal for us. Would definitely stay here again!

  • Stayed: June 2014, travelled with family
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Thank NancyMCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 4 July 2014

Dear 'NancyMCoventry'. Thank you very much for your kind words. It is always a plesure to read positive feedback. Me and my Team hope that you will visit us soon again. Kind Regards, Jacek

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591 - 597 of 1,213 reviews

Reviewed 30 June 2014

Stayed here on several occasions in 2014 and got to say both the hotel and staff are amazing...Beer in the bar is lovely and I managed to drink several pints with breakfast which is delicious..... Like I say staff were really friendly and will return....Room tip,ask to stay at back of hotel as rooms are quieter

Stayed: December 2013, travelled as a couple
2  Thank Cheekymonkey2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 4 July 2014

Dear ' Cheekymonkey2012'. Thank you for taking your time and leaving your thoughts on here. I am glad that you found out hotel and team to be amazing. We look forward to receiving you in the future. Kind Regards, Jacek

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Reviewed 30 June 2014

Two day stay at the Ibis Cardiff to attend the fantastic Dolly Parton concert at the Motorpoint Arena, superbly located Hotel, car park was just around the corner, receptionist gave us directions and we thought the price for parking the car was fair for 24 hours.
Our springer spaniel thought the walk to the park was a long way but with poo bags to hand we went 3 times a day to the very nice castle park where he could run and have fun with other dogs. Our dog was made welcome at the Ibis, The room is basic but very clean, the air conditioning is a bonus due to the noise of the passing traffic, we had a front room. We ate at Bill's café just near J Lewis, excellent shopping centre in Cardiff. We found the whole experience very pleasant, enjoyed the 2 day tour bus pass which we purchased, we could hop on and off when it suited and left the car in situ, great city and people, enjoyed seeing all the youngsters leaving the Hilton in their posh frocks after their prom celebrations whilst walking Tigger at midnight.

  • Stayed: June 2014, travelled as a couple
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1  Thank Joan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 2 July 2014

Dear 'Joan D'. Thank you for taking the time and leaving your feedback on here. I am glad that you enjoyed your stay and hope to see you back in the future. Kind Regards, Jacek

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Reviewed 28 June 2014

Last weekend 12 of us women stayed at this Ibis hotel as part of my sisters hen doo. We were already shocked with the high price at £90 for a very simple double room in a budget hotel. When booking the email said to bring I.D and the boking confirmation, this is where we were very shocked! 12 of us came to the desk on Saturday afternoon and the receptionists told us we would have to hand over a £50 deposit in cash for room damage. If we did not have the cash they would take £50 out of our banks and then put it back in after check out!! Being a student me and my room mate did not have the extra cash, as we only brought a certain amount to enjoy around Cardiff that night, and was not prepared for the 50 to be taken out of our bank accounts as we were using that money as a safety fall back for taxis, food etc. Some people in our party did not even bring their bank cards for safety reasons!! We were all completely shocked and disgusted that the receptionists would think we would cause "damage"?? Some women were In their 50's their hardly going to trash a bedroom!! Nothing was done about it and we had to switch roommates to whoever had extra cash on them that day, or enough money in the bank to take 50 out!! Very annoying!!

Room Tip: take extra cash for "deposits" :S
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  • Stayed: June 2014, travelled with friends
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Thank Ffion E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 29 June 2014

Dear 'Ffion E', Thank you very much for your feedback. I was sorry to learn that the communication regarding deposit was not clear. Thank you for letting me know. I will speak to my Team in order to improve information we provide during reservation. Kind Regards, Jacek

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Reviewed 23 June 2014

We enjoyed our stay at this hotel. Upon arrival we parked outside and checked in, we found the staff very helpful and friendly. They explained where the nearest car park was, which easy to find and cost £6.10 for 24 hours, very secure and happy to leave our car there.
Our room was clean, very good air con, (it was a very hot weekend), the bathroom was good albeit in a pod type enclosure, and a very large shower. A few down points, on arriving back to our room on sat night we didn't have any towels, but a call to reception and some were brought up straight away. No spoons on tray but a trip to reception resolved this. We chose to eat at the restaurant one evening and considering it's not a huge menu, they didn't have what I wanted!
Not the best hotel we have stayed in but for the price, the location was excellent, I would recommend this hotel to others.

  • Stayed: June 2014, travelled as a couple
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Thank classychick31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 25 June 2014

Dear 'classychick31'. Many thanks for your feedback. I am glad that overall you enjoyed your stay with us and I look forward to welcoming you in the future. Kind Regards, Jacek

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Reviewed 9 June 2014

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank Frankie L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 16 June 2014

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Reviewed 27 May 2014

  • Stayed: May 2014, travelled as a couple
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Grf2013
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this reviewResponded 3 June 2014

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Additional Information about Ibis Cardiff

Address: Churchill Way, Cardiff CF10 2HA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#5 Green Hotel in Cardiff
Price Range: £42 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
Official Description (provided by the hotel):
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales

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