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Reviews (629)
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All reviewstoby carverybusiness parkmotorway servicesmotorway service areawh smithtoby innmin drivepark and ridecity centrefree parkingthe ground floorcomfortable bedgood sizewould stay againthe hotel is cleanpleasant stayhotel is great
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367 - 372 of 629 reviews
Reviewed 31 October 2013

It does what it says on the tin. Room was clean enough but nothing great, staff friendly and overall good value. The only thing I would say don't bother with breakfast as its not worth the money, dried up and tasteless better off going motorway services!!!

1  Thank Butler2013a
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 1 November 2013

Dear Traveller Butler2013a,
Many thanks for your comments, I will pass them onto relevant department.
We look forwards to welcoming you back.
Best Wishes
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 October 2013

This hotel is Great value for money - clean, comfortable and friendly staff. Breakfast choice and quality was good. No noise from road. Would stay again.
Family rooms are king bed and sofa bed. Soda beds are not very comfortable.

Stayed: October 2013, travelled with family
1  Thank carinaanddavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 31 October 2013

Dear Traveller Carinaanddavid,
Many thanks for your comments regarding your stay at Ibis Cardiff Gate. I am glad you enjoyed it and look forward to welcoming you back soon.
Best Regards
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

This hotel has everything you could expect of a budget hotel and more:- excellent facilities - quiet rooms - even close to the M4 and Services. The staff are very helpful. Breakfast is to the usual IBIS good standard but the dinner menu is rather limited

Room Tip: Rooms either back on to the M4 or the Services. All are quiet but those backing on to the services are quieter
  • Stayed: October 2013, travelled as a couple
    • Value
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1  Thank Derek1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 31 October 2013

Dear Derek1941,
Thanks for your nice comments about your stay at Ibis Cardiff Gate, I will share your comments with my team.
We look forward to welcoming you back soon.
Best Regards
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

Stayed here for 1 night as part of a business trip. Good location for M4 motorway(part of Cardiff Gate services) and if you wanted to venture in to Cardiff. Rooms are basic but clean with TV and tea and coffee making facilities. Staff were very pleasant and helpful and for the money I doubt that you would find much better

Room Tip: I had a room that overlooked car park and had a peaceful nights sleep
  • Stayed: October 2013, travelled on business
    • Value
    • Location
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Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 26 October 2013

Dear Paul T,
Many thanks for your positive review about your recent stay at Ibis Cardiff Gate. I am glad you enjoyed it and look forward to welcoming you back.
Best Regards
Daniel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

Room was clean and tidy. Staff where pleasant and efficient. Had breakfast for the first time and that was good. However, the TV was small in screen size and number of channels was not great. Wifi free and very good

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank michael w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this reviewResponded 21 October 2013

Dear Michael W.,
Thank you for your nice comments regarding your stay at Ibis Cardiff Gate.
We look forward to welcoming you back.
Best Wishes.
Daniel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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