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“You get what you pay for”
3 of 5 bubbles Review of Ibis Cardiff Gate

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Ibis Cardiff Gate
Ranked #28 of 76 Hotels in Cardiff
GreenLeadersBronze level
North East
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“You get what you pay for”
Reviewed 11 November 2013

A budget hotel situated in motorway services approximately 5 miles from Cardiff. The rooms are small but ok, the beds are the biggest issue though, really uncomfortable with mattress toppers and pillows like concrete.
Breakfast was also ok - good choice.
Hotel bar was a fridge under the reception desk

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dave902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 12 November 2013
Dear Dave902,
Thank you for your comments regarding your stay at Ibis Cardiff Gate, but I was very disappointed that our beds didn't meet your expectations. I will pass it onto relevant department.
I appeciatte your feedback.
Best Regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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552 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
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English first
Southport, United Kingdom
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 November 2013

This is a really excellent budget hotel. Good rooms, spotlessly clean and courteous and efficient service - an ideal base for business trips into the city.
Originally built as a Holiday Inn (I'm told) so it's of a better build standard that the standard Ibis.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeoffG123x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 11 November 2013
Dear Traveller GeoffG123x,
Many thanks for your nice review about your stay at Ibis Cardiff Gate.
I am happy you enjoyed it and look forward to welcoming you back.
Best Wishes
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leighton Buzzard, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2013

I had another great stay at the Ibis Cardiff gate with polite, helpful and friendly staff.. Stayed about 10 times in all. Very clean and comfortable rooms and a great bed. Very good breakfast. Thank you very much.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank jowbespencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 7 November 2013
Dear Travelller Jowbespencer,
Thank you for your kind comments and compliments – I am delighted that you enjoy staying with us and I look forward to welcoming you back again soon. Best Wishes, Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level Contributor
71 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 November 2013

Stayed at the Ibis Cardiff Gate after a long 12 hour shift at work to save the long drive home.
Check in was quick and easy and the person friendly.
The room 305 met my requirements, clean any comfy.
Left early the next morning before breakfast.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SwindonNigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 5 November 2013
Dear Traveller SwindonNigel,
Thank you for taking your time to post a review about your stay at Ibis Cardiff Gate, it is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best Regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

It does what it says on the tin. Room was clean enough but nothing great, staff friendly and overall good value. The only thing I would say don't bother with breakfast as its not worth the money, dried up and tasteless better off going motorway services!!!

Helpful?
1 Thank Butler2013a
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 1 November 2013
Dear Traveller Butler2013a,
Many thanks for your comments, I will pass them onto relevant department.
We look forwards to welcoming you back.
Best Wishes
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
hertfordshire
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 October 2013 via mobile

This hotel is Great value for money - clean, comfortable and friendly staff. Breakfast choice and quality was good. No noise from road. Would stay again.
Family rooms are king bed and sofa bed. Soda beds are not very comfortable.

Stayed October 2013, travelled with family
Helpful?
1 Thank carinaanddavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiffgate, General Manager at Ibis Cardiff Gate, responded to this review, 31 October 2013
Dear Traveller Carinaanddavid,
Many thanks for your comments regarding your stay at Ibis Cardiff Gate. I am glad you enjoyed it and look forward to welcoming you back soon.
Best Regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Cardiff Gate

Property: Ibis Cardiff Gate
Address: Malthouse Avenue | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cardiff
#6 Green Hotel in Cardiff
#18 Family Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Official Description (provided by the hotel):
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast ora light meal at the Café or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales

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