There is good and bad about Jolyon's. On the good side, the staff are great, attentive, friendly and efficient. The bar, restaurant and public areas downstairs live up to the "boutique" promise and the food is good. Then the problems start. The back of the hotel is a converted 1970s or 1980s office block and I suspect the compromises of this building mean Jolyon's can't deliver the quality it seeks to offer. My room (203) was unbearably hot and stuffy - even with windows open when it was then noisy - resulting in little sleep. They know about this problem (it is also mentioned in other reviews here) as when they showed me to the room they opened the windows and pointed out the plug-in fan. But it's unacceptably hot. Either the insulation is very bad (in which case it will also be cold in winter) or the underfloor heating is jammed on - or some other issue they can't resolve. The plain corporate box room sits uncomfortably with the "boutique" furnishings - and while I'm all for subtle lighting, I couldn't actually see to shave in the bathroom - although I did notice the toilet flush button was missing and hadn't been replaced. This left me feeling they prioritised appearance over substance. And also left me feeling tired.
I was looking for a hotel for a regular weekly booking. The airless heat of room 203 - and their inability to tackle it - means it won't be Jolyon's unfortunately.
- Official Description (provided by the hotel):
- Jolyon's at No.10, the Sister hotel of Jolyon's Boutique Hotel in Cardiff Bay is newly open right in the heart of Cardiff. Whether you’re visiting for a week or a couple of hours, for work or for pleasure, our 21 individually designed lavish rooms, personal service and tastefully created menus are sure to impress.Our furnishings are bespoke, handmade and lovingly restored to create a warm, comfortable and relaxing place to stay. ... more less
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- Also Known As:
- Jolyon's At No. 10 Cardiff, Wales