Beautiful hotel, fabulous view. Helpful friendly staff, good food for the most part. The phone in my room didn't work so had to walk down to reception to order room service - hardly a problem but irritating as I told them the evening I arrived for a two night stay and the fault wasn't looked at. Also the breakfast on day one was lovely, freshly cooked, plenty of choice, very enjoyable but on day two [a Friday] there was a self service breakfast which was not fresh at all, rubbery scrambled eggs, cold bacon etc. Extremely disappointing.
As an aside, if you are using satnav be aware that there is a separate postcode to get to the hotel. My room was booked via an agency and I wasn't aware of the problem so ended up in a series of very narrow lanes which got there only eventually.
- Official Description (provided by the hotel):
- Situated on the fringes of Cardiff nestling amongst the Welsh hills, the privately owned 4 star New House Country Hotel & Sequoias Restaurant boasts unrivalled views over the city and beautiful Vale of Glamorgan. The open fires, exquisite furnishings, fully equipped function suites, beautifully restored bedrooms and the stunning Sequoias restaurant combine to create the perfect atmosphere in which to relax and unwind. ... more less
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- Also Known As:
- Best Western Cardiff
- Cardiff Best Western
- New House Country Hotel Cardiff, Wales