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New House Country Hotel
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Reviews (775)
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Reviewed 27 May 2014

went back to the New House for a friends wedding. The wedding was run well by Kerry, Tom and staff. A good day with no complaints. Later the nightman was very busy serving at the bar and making sandwiches single handed and juggled the work load perfectly. One of our favourite hotels with a lot of history.

Room Tip: Get a room with a Cardiff view
  • Stayed: May 2014, travelled with friends
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Thank Proudlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alix S, Front Office Manager at New House Country Hotel, responded to this reviewResponded 9 June 2014

Dear Reviewer

Thank you for taking the time to write such lovely words regarding your recent stay at the hotel, I do hope we will see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

A family member hosted his wedding here and the hotel delivered on all fronts. Staff were extremely friendly and the rooms were spotless. The views (despite the rain) were simply breathtaking. We stayed for 2 nights and the breakfast was great, especially as the staff were completely willing to bring it up to the bridal suite for us and the reception itself ran completely smoothly. Big thanks to Tim for how helpful he was in particular! Everyone seemed to want to go the extra mile. Had a brilliant sleep both nights with a very comfortable bed and a brilliant shower. A few guests had an issue with finding the venue due to a postcode problem which could do with being fixed but that was the only tiny complaint I could make at all!

  • Stayed: May 2014, travelled with family
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Thank JPExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alix S, Front Office Manager at New House Country Hotel, responded to this reviewResponded 9 June 2014

Dear Reviewer

Thank you for your kind words regarding your recent stay at the hotel, we do hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

We stayed here in room 6 for 2 nights so we could watch the Amlin and Heinekin Cup finals in Cardiff.
It was a little further out than others we have stayed in (a £13 taxi ride to the city centre)
But
* the room was huge
* we had a roofed terrace with magnificent views over the City
* Breakfast was included and was very good
* the staff could not have been more helpful
A very relaxing couple of days

Room Tip: Roon 6 is great
  • Stayed: May 2014, travelled with friends
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1  Thank Simongeorgep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alix S, Front Office Manager at New House Country Hotel, responded to this reviewResponded 9 June 2014

Dear Reviewer

Thank you for taking the time to write such a lovely review regarding your recent stay at the hotel. I do hope we will see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

Booked for lunch here on the 10th May as it was my Mother's 92nd birthday! When I made the reservation the staff were very helpful, and when I asked for a table by the window....for my Mother... to see the stunning view they were able to accommodate me without any problem!

The menu, although a limited choice was very good! The restaurant staff were great and nothing was too much trouble. Would I come here again...definitely!!

  • Stayed: May 2014, travelled with family
    • Value
    • Service
Thank Sheila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alix S, Front Office Manager at New House Country Hotel, responded to this reviewResponded 25 May 2014

Dear Reviewer

Thank you for taking the time to write such a lovely review regarding your recent visit to the hotel for your Mother's birthday. I do hope we will see you again at the hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

We stayed here for one night after our son s wedding. The staff were extremely helpful and pleasant and the food was all delicious.the rooms are comfortable with tea/coffee making facilities.the grounds are spacious and well kept.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dianne5_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alix S, Front Office Manager at New House Country Hotel, responded to this reviewResponded 25 May 2014

Dear Reviewer

Thank you for taking the time to write such a lovely review regarding your recent stay at the hotel, I do hope we will see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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