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New House Country Hotel
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Reviews (755)
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7
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450
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725 - 730 of 755 reviews
Reviewed 21 October 2008

Despite an initial mix-up over our request for a "quiet" room, the helpful receptionist jigged around what appeared to be loads of reservations to make available a pair of interconnecting rooms for us and our son.

We are regular visitors to the Cardiff area as we have family nearby and always stay in the Hilton or Marriott, but decided on this hotel when we weren't able to get into our usual haunts; and I'm glad that was the case! Our rooms were comfortable and had all of the facilities we would have expected. We ordered room service both nights of our stay, and apart from two small issues with our desserts (one night, and Eton Mess made with marshamallows instead of meringue!!- uuggh!, and the second night we had to call three times before our desserts were brought), we found the quality of the food fantastic.

We enjoyed the great variety of Tv on offer through their Freeview service and our son enjoyed running around the lovely grounds.

A couple of niggles were that we found the bed impossibly uncomfortbale and both my husband and I slept very badly both nights. Also we preferred the buffert style breakfast served at the weekend rather than the menu service during the week - mainly as we have a 2 year old son and it's never easy to wait for food.

All in all, though we enjoyed the brilliant, warm service and the general ambience of the hotel. We qwere even prepared to accept some of the niggles, where we probably wouldn't have done in some of the city centre hotels, as overall we felt welcome and had a good stay.

We're booked in again over Christmas.

  • Stayed: September 2008, travelled with family
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Thank thegamebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2008

My husband & I booked a table in the Restaurant for our wedding anniversary

From the moment we walked in until the end of the evening we have nothing but praise..

The staff were very helpful and friendly we were offered a drink in one of the comfortable lounges while we perused the menu and then lead into the lovely restaurant with a table overlooking Cardiff, the lights over the city were stunning and set the scene for a romantic dinner for two.

The food was first class with a great menu and a very high standard of cuisine. Neither of us could manage a dessert for a while so we took coffee in the lounge and our chosen dessert was brought to us in the lounge later - to our surprise the chef had written in chocolate on the plate 'Happy Anniversary' what a WOW touch that was.

We will definitely come back again and next time we will be staying overnight to make the magic last a bit longer at this beautiful country house hotel

  • Stayed: July 2008, travelled as a couple
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1  Thank WOWCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2008

  • Stayed: April 2007, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2008

  • Stayed: September 2008, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2008

  • Stayed: September 2008, travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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