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“Great Food, Great Welcome!”
Review of Nando's

Nando's
Ranked #460 of 1,295 Restaurants in Cardiff
Cuisines: Portuguese
Restaurant details
Reviewed 29 July 2013 via mobile

First rate food and first rate service! No wonder we come back :) Keep up the good work! Very busy but staff are so efficient that you do not even notice.

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Thank Customshop57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 - 103 of 119 reviews

Reviewed 25 June 2013

This is one of those new hydrid not quite fast food not quite a restaurant. Basically you order your food at the front then they bring it to you. The food is Portuguese(ish). Mainly chicken. We loved the piri piri sauces. The hummus was also good- not very smooth if you prefer it that way.

Thank Jen78703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

The food is worth the money that you pay for, the chicken comes in a variety of different sauces ranging from extra spicy sauce to not spicy at all. The sides are absolutely delicious and extremely filling, you can get as many refills with your drink too! The restaurant itself is lovely with upstairs seating. All the things you need are downstairs and up such as the toilets, ordering bar and drinks machine.

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Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

We were seated straight away but possibly because it was 4pm on a Wednesday and arrived before the main dinner crowd. Despite this our food took ages to arrive and when it did we had to send it back. The fries were not actually burnt but very dark. they were also cold and tasted stale, these were replaced fairly quickly though. Our drinks were served in very warm glasses and all in all our visit was disappointing. We love nandos and have visited several braches around the country but this one does not come up to scratch.

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Thank paulaskinner62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Lets just say I have had much better meals at Nandos in different parts of the country. This particular branch needs to be missed.

Behind the counter there was food and rubbish all over the floor. Not a great first impression.

The very few staff weren't brilliant. It took 25 minutes for our food to come and yet it was put under hot-holding for over 10 minutes. At one time there was 18 plates of food under there and one member of staff slowly giving it out...

I complained which flustered the staff. Three members came to ask what my complaint was and all I really got was bad excuses "Sorry, we have no staff on today" well obviously! I can see that!
To add insult to injury, there were two female members of staff wondering around aimlessly, occasionally picking up a glass or two that had to keep being told to work... Bad training I think!

Food was okay. Cold by the time it reached us and generally not the usual standard.

Still not a 1 star restaurant, it could have been worse but could have been a lot, lot better. I won't be back.

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3  Thank the1techi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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