Before I start first can I say that when we checked in at nearby hotel The Sandringham they were lovely & polite & very helpful after we complained!!note this is not part of MLLodge!!!!
We didn't get into room til late as we were out all day so was too late to move hotel!
We didn't expect the Ritz but we expecting a clean room! After we tackled the 4 flights of stairs we got into room which was filthy!! The floor was not clean found toe nail cuttings on carpet,the area around the bin was disgusting! Got into bathroom which was thick with dust the mould in the shower was awful! There was no hot water &when you ran the shower in room no 3 there is a plug in middle of floor and water bubbled up & stank of sewerage!! Opened window then there is an extraction fan from restaurant underneath so we then got the smell of grease & chicken!!
This is the most disgusting place to stay we were given £20 back but am waiting for owner to contact as would like full refund!! Couldn't sleep due to smell & uncomfortable bed which we were concerned what was lurking in the bed!!!
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com, Hotels.com, Ebookers, Odigeo, Lastminute, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your ML Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Millennium Hotel Cardiff
- ML Lodge Cardiff, Wales