My wife and I booked in for a one night break as a wedding anniversary present to each other. We did not say this in our booking.
The check in was excellent, being offered a hot drink when the room was checked before allowing us to proceed.
When we arrived at the room (we had requested a quiet room) we were in an inward facing room away from all street noise. It was also one of the bigger rooms without being a suite.
After unpacking we made our way to the pool where we were able to enjoy a leisurely swim prior to the arrival of more guests who made the pool area resemble a pool in a Majorca hotel (towels spread on loungers with no one using said loungers). This was a minus point. Another minus point was that there was a party taking photos of each other; another no no in my opinion.
The bath room was excellent and the standard of the towels provided also excellent.
We did use the hotel dining room in the evening but went out and used the bar which was noisy but did not infringe into the room.
Breakfast was very good - the usual self service system with plenty of choice and very good service when requested.
And so to check out. We were able to leave our suitcase and collect later; this allowed us to go for a walk around Cardiff.
The only minus point of the night was the behaviour of the guests in a nearby room. This was obviously beyond the hotel's control, but they did contact these guest to advise their behaviour was unacceptable. I have found other hotels do not bother.
- Official Description (provided by the hotel):
- Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more less
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- Also Known As:
- Park Plaza Cardiff Hotel Cardiff
- Cardiff Park Plaza
- Park Plaza Cardiff Wales