Firstly, I must say that I was really impressed with the reception staff in this hotel.
I dropped my bags in, in the morning, prior to check-in. They then took the bags to my room for me, so when I checked in, I did not need to worry about my bags.
The room was very nice - a bit of an odd shape, but a nice room none-the-less.
Loved the sir conditioning - really needed it in the hot weather.
Scores well up to here. Though the bed linen wasn't the best. A minus point there.
Though it's only a 4-star review in view of the service received at breakfast. There were some tables outside, so ideally the waiter should ask guests whether they would like to sit inside our outside for breakfast (and there will be preferences both ways). I was just taken to an indoor table. Though I do appreciate there may have been no vacant tables outside, however this should have been discussed. Also, the waiter forgot to tell me to help myself to buffet food - I had to ask her for this. Finally she used my table as a stop-gap while clearing the adjacent table. Not good while the table is in use.
I go the feeling things were a bit chaotic at breakfast.
On leaving, the receptionists were great once again - offering help with bags, or a taxi for me. The receptionists here really are top notch (the best I have come across on recent times).
- Official Description (provided by the hotel):
- Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more less
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- Also Known As:
- Park Plaza Cardiff Hotel Cardiff
- Cardiff Park Plaza
- Park Plaza Cardiff Wales