I'd agree with most of the other comments about this hotel. Great location for city centre, generous room size (for superior doubles), comfortable bed, well-appointed bathrooms, great pool, high quality restaurant and very good breakfasts.
However the downside of a very central location is noise. Of course you'd quite reasonably expect that in a city but the front of the hotel is DIRECTLY opposite a row of very busy nightclubs and bars. We stayed for 3 nights (Friday/Sat/Sun) and as I always take earplugs for hotels I at least managed to get some sleep on Friday and Sat, albeit occasionally disturbed - even through the hotel's triple glazing - by the shouts, screech of tyres, siren etc. However on Sunday night the disco music was so loud that the ear plugs made absolutely no difference and it didn't finish until 1.35am, so you can imagine how we felt on Monday morning. To be honest it sounded like a really noisy party in the rooms on both sides of ours.
We raised it at reception in the morning and it was obvious from their reaction that they'd had a lot of similar complaints. They were sympathetic but couldn't offer anything more than polite apologies. We filled in the comments form with the details but haven't had anything from the hotel.
For any rooms at the front of this hotel potential visitors should be made well aware of the noise issues that will certainly arise from a weekend stay so they can make informed decisions about their visit. We returned to the hotel fairly early each night but I can well imagine that getting back later at night could raise some issues of people feeling uncomfortable and intimidated by the noise/drunks etc just outside. I would certainly stay there again during the week but never at a weekend. You have been warned!
- Official Description (provided by the hotel):
- Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more less
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- Also Known As:
- Park Plaza Cardiff Hotel Cardiff
- Cardiff Park Plaza
- Park Plaza Cardiff Wales