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“Excellent friendly hotel !!”

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Innkeeper's Lodge, Cardiff
Ranked #36 of 73 Hotels in Cardiff
bournemouth
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent friendly hotel !!”
Reviewed 2 June 2013

Have just had our 13th stay at The Beverley Hotel !! Excellent as always. Great place to stay within walking distance of city centre with parking in carpark at rear. Our room was excellent, great pub food with a new menu and very reasonably priced, Service very good as always and a very friendly atmosphere.Always made to feel welcome every year we go.Kate( the manager) always seems to pick very good staff to help her run it. So glad she is still there !!.Our stay was as pleasurable as ever THANKS AGAIN to kate and her team Carol .M (Bournemouth )

Room Tip: All rooms are fine.
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  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank carol m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
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    75
    35
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    15
See reviews for
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73
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, United Kingdom
1 review
Reviewed 10 May 2013

This was our second time this year staying at the Beverley hotel.Our room was tastefully decorated with nice accessories. It was a pleasant surprise to see that there was a new menu, which did not disappoint .My husband had the Thai curry,whilst i had the salmon,both of which were of good proportion and very reasonably priced.
The staff yet again were very efficient and friendly, not to mention the landlady (Kate) who catered for all our needs and ,nothing was too much trouble for her.
Thanks again to management and bar staff for making our stay so pleasurable .
See you soon.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
Thank rosie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 May 2013

Thoroughly enjoyed our time at the Beverley. Excellent pint and good food! The landlady even sowed my coat when the bar was quite busy - fair play she definitely didn't need to do that! Enjoyed watching the rugby and the football to - excellent atmosphere, friendly and full of character. Extremely friendly and helpful. Would recommend to anyone.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dafydd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2013

My sister and I stayed in this hotel for a weekend in April 2013. On our arrival we were impressed with how the hotel looked from the outside and even more impressed with the free car park at the back of the hotel and free parking without permits on the road outside. Our room was massive as was the bathroom and both were adequately cleaned. The lock to our bedroom door was quite dodgy and with no safe in the room there were concerns how secure our belongings were(although it must be stated that nothing was lost at all) There was also a distinct lack of plug sockets in the room meaning that you had to unplug the TV for a cup of tea! The pub downstairs serving cheap drinks until late was ideal for us but may not be for those hoping to get an early night or have peace and quiet by 0100hrs. What really made the place was the distance from town it was a comfortable 15 minute walk through Sofia Gardens, that taking you right into the centre of Cardiff. The staff were very enthusiastic and helpful but those persisting on you giving them excellent feedback the whole time grew quite tiresome and put us off giving any feedback at all. That being said it was excellent value for money and we would stay there again should we be visiting Cardiff

  • Stayed April 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank MSmith486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2013

Cheap.
And that's almost its only advantage compared to any other places i've been stayed before.
The room is big enough but needs to be cleaned more frequently. We couldn't see through the window...
It has a bath but i wouldn't use it as a bath just as a shower.
We heard everything what was happened in the room next door. There a was a young couple...
Anyway for the price what they asked for we were expecting this quality, so its ok.

  • Stayed April 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Pete_HU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2013

Great location
Friendly staff at the bar, and great service by the bar staff.
Management however was unwilling to listen to our concerns. Rude when requesting the problem with the fire doors, and refused to listen. Felt unsafe and fire signs were unclear! This did not concern management. Responded to us in a rude manner and inappropriately spoke to the children. We we're disgusted with the response .
Not a children friendly hotel,
Will not stay here in the future, as we come as a big group to Cardiff every year!
The Only hotel we have had a problem with.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GBRHan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salford, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2013

Our stay was in a large group we had children with us between the ages of 12-17. On booking we were not told it is not very child friendly and children have to leave the bar area at 10pm. After the manager disgracefully spoke to one of the children and sarcastically asked 'can you not read' she further offended us all calling us deaf and confused after an 'apparent' fire alarm was set off and we didn't hear it whilst in the bar. The managers attitude was very negative and rude.
Another concern for us was that the fire doors had locks on them which you had to unlock with a key, this is a huge health and safety risk in case of a fire once again the manager could not understand our complaint that if there was a fire in the reception area you would have to go upstairs and down a fire escape but the obstacle would be unlocking the fire door on the way up, what if you didn't have the key on you?
Overall the manager made our stay very unpleasant and unwelcoming, not a place we would stay again after being treated like dirt!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Courtney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Innkeeper's Lodge, Cardiff

Property: Innkeeper's Lodge, Cardiff
Address: 75-77 Cathedral Road, Cardiff CF11 9PG, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
#7 Best Value Hotel in Cardiff
#12 Luxury Hotel in Cardiff
#20 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Innkeeper's Lodge, Cardiff 4*
Number of rooms: 17
Official Description (provided by the hotel):
If you're looking for hotels in Cardiff, our lodge offers budget accommodation close to the heart of the city. So whether you're here for business or pleasure, you'll be near enough to all the action, yet happily away from the hustle and bustle. The Millennium Stadium is just a 15-minute walk away, as is Cardiff Arms Park, and attractions such as Cardiff Castle and Cardiff Bay are also within easy reach. While you're sightseeing, how about stepping into the future - or the past - by visiting the Dr Who Experience? Of course, you won't need a Tardis to get to us because the M4 is on the doorstep, and excellent rail and plane connections are just a taxi-ride away. As for the lodge itself, our classic Victorian building was once a rich man's townhouse. Today it's anything but expensive to stay here. With a comfy bed and a cool pint or plate of hearty pub-food available in the pub downstairs, you'll find it offers a great-value base for exploring the Welsh capital. ... more   less 
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Also Known As:
Beverley Hotel Cardiff
Innkeeper's Lodge, Cardiff Wales

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