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“Good Value and Comfortable”

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Innkeeper's Lodge, Cardiff
Ranked #35 of 76 Hotels in Cardiff
Certificate of Excellence
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Value and Comfortable”
4 of 5 bubbles Reviewed 5 February 2009

This hotel is ideally placed just on the edge of the city centre, I have stayed a number of times and felt compelled to write a review due to some of the wholly unfair comments made previously. It is not the Hilton and does not have a spa to pamper yourself in, but if you want a good value comfortable hotel with bags of chracter then I would recommend the Beverley Hotel. Breakfast is great value and when I mentioned I needed it earlier than they were planning on serving it, they made a speical effort to make it for me.
I always stay in the Beverley as I like the pub and my boss likes the price, the staff are always very friendly and I enjoy my time there.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BusyContractor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
    68
    73
    34
    19
    14
See reviews for
38
70
19
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
liverpool
1 review
1 of 5 bubbles Reviewed 22 July 2008

dirty smelly rooms.old uncomfortable beds.poor quantity of breakfast.unhelpful staff.unpleasant female owner.worst hotel i ever stayed in.

  • Liked — nothing
  • Disliked — the female owner
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank davidmculshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
1 review
1 of 5 bubbles Reviewed 21 July 2008

Party of 50 stayed for the weekend.Rooms filthy and smelly never made a drink as inside kettle was rotten shower very very small .Breckfast fine but not a lot of it.staff unfriendly and rude.could not wait to leave.

  • Liked — booking out
  • Disliked — having too stay there
  • Stayed July 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank capitalofculture2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cardiff
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 22 June 2007

I would just like to say that i stayed at this hotel about a week ago
and i was mortified !!!!!!! the rooms are dark cold and need a deep clean they are very very dusty and smelly, was so hard to sleep !!! ther was a pair of socks in my room and also face wipes with make up all over that was left from the customer before us !!!!! it is so over priced ! not worth a penny. The location i thought was great. Atleast we didnt have to stay at the hotel we could head into the town!!! The bar is ok a bit rowdy ! lots of men, builders etc !
it is not some where i would ever stay again !
The plus side the staff were very helpful !!! and the manager was very welcoming.
Just a shame

  • Liked — not allot it spoilt my time in cardiff
  • Disliked — the whole place
  • Stayed June 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bummer_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 May 2007

I am a regular customer at the Beverley hotel and felt compelled to write a review after reading two of the three reviews already posted.
Due to the nature of my job i am constantly travelling from city to city and would not dream! of staying anywhere else in Cardiff. As one lady wrote, it is a pub with rooms, it does not claim to be anything more. However the rooms are spacious and clean complimentary snacks and drinks can be found in the room also. I find the atmosphere most enjoyable, the staff bend over backwards to do as much as they a can to help and resolve any situation that may arise. If you are unhappy with something all you have to do is say and it is dealt with immediately. In fact i would like to point out that The Beverley Hotel is extremely popular with both locals and visitors like myself. Its location is ideal for many of Cardiffs city centre attractions. A great welcoming team led by a fantastic manager!

Stayed May 2007
Helpful?
2 Thank MrJWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 November 2006

My husband and I spent one night in the hotel. There was a smashed light bulb on the dressing table with part of the light fitting from the light over the bed, which had been left with bare wires coming out of it. the room was filthy, dust covering the surfaces and used tampons in the bin in the bathroom.the room had obviously not been cleaned since the previous guests had stayed there, which we were told was a week before. we can only hope the bedding had been changed! it was also a cold night and the heating was not working. when we informed a staff member she asked a chambermaid to go and check on the room, and after waiting in the bar for half an hour she informed us that nothing could be done about it or that no discount could be given on the price of the room, as they were too busy cleaning another room to look into it properly. obviously we found this totally unsatisfactory but as we had to leave to get home in a hurry we didnt have time to push this matter further. i certainly wouldnt pay money to stay there again,in a cold, dirty, unsafe room!

Stayed November 2006
Helpful?
2 Thank pete-n-jayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
2 of 5 bubbles Reviewed 1 May 2006

I stayed at this hotel with a group in April, and did not find it particularly good. As the othger reviewer wrote, it is more of a pub with rooms. the first problem was that there were 4 of us in a room, and they would only give us one key. We had to pay a deposit - i think £25 to get a 2nd key. The staff were ok, not terribley helpful, and the breakfast takes ages to come, many of our group gave up waiting for it. They also tend not to re-stock breakfast items. The room was ok, a bit worn, and as we were over the bar it can be noisy. The bathroom was carpeted and a bit grubby. The location was very handy though.

  • Stayed April 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MillicentD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Innkeeper's Lodge, Cardiff

Property: Innkeeper's Lodge, Cardiff
Address: 75-77 Cathedral Road, Cardiff CF11 9PG, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
#12 Luxury Hotel in Cardiff
#20 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Innkeeper's Lodge, Cardiff 4*
Number of rooms: 17
Official Description (provided by the hotel):
If you're looking for hotels in Cardiff, our lodge offers budget accommodation close to the heart of the city. So whether you're here for business or pleasure, you'll be near enough to all the action, yet happily away from the hustle and bustle. The Millennium Stadium is just a 15-minute walk away, as is Cardiff Arms Park, and attractions such as Cardiff Castle and Cardiff Bay are also within easy reach. While you're sightseeing, how about stepping into the future - or the past - by visiting the Dr Who Experience? Of course, you won't need a Tardis to get to us because the M4 is on the doorstep, and excellent rail and plane connections are just a taxi-ride away. As for the lodge itself, our classic Victorian building was once a rich man's townhouse. Today it's anything but expensive to stay here. With a comfy bed and a cool pint or plate of hearty pub-food available in the pub downstairs, you'll find it offers a great-value base for exploring the Welsh capital. ... more   less 
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Also Known As:
Beverley Hotel Cardiff
Innkeeper's Lodge, Cardiff Wales

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