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“Excellent all round service from Churchills”
Review of Churchills Hotel

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Churchills Hotel
Ranked #46 of 73 Hotels in Cardiff
Bristol, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent all round service from Churchills”
Reviewed 21 May 2014

I held my sons Christening at Churchill's and from the initial communication with the manager to the actual function which was afternoon tea in the function room for 80 guests, I could not find fault with the service, the staff, the hotel or the function venue. Excellent communication, good food, polite staff and lovely facilities. Great value for money and brilliant function facilities if hosting a large party with children. Churchill's already had 10 out of 10 from me and then I found out I could take my dog along for free when I stayed in one of their mews cottages. I only have a miniature dachshund and I am fed up of paying extortionate rates for my tiny dog so when i discovered she could stay for free, I was overjoyed. This, for me, sums up "going the extra mile".

Room Tip: Select a mews cottage if you wish to take your four legged friend along
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Public Relations Manager at Churchills Hotel, responded to this review, 27 May 2014
Thank you for taking the time to review us, It was a pleasure hosting you all on the Sunday and I hope to see you all very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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205 reviews from our community

Traveller rating
    34
    75
    49
    26
    21
See reviews for
39
67
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41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
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English first
Swindon, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2014

A comfortable and relaxing place to stay, not far from Cardiff City Centre. Standard pub fare. Efficient and friendly service. Plenty of parking spaces. Ideal place if you don't eant to be right in the city.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Public Relations Manager at Churchills Hotel, responded to this review, 14 May 2014
Thank you for the review, whenever you are back in Cardiff we would love to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
49 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 May 2014

Spent night in hotel following friends wedding at same venue. Wedding went well and organised thanks to the staff. Hotel check in was quick and easy had room on second floor reasonable size facing road so some traffic noise, Toilet was a bit noisy as it used a macerater to empty room was clean and tidy. Had breakfast in restaurant which was fine staff ere very helpful.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jebro77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Public Relations Manager at Churchills Hotel, responded to this review, 6 May 2014
Thank you for the review, whenever you are back in Cardiff we would love to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanelli, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2014

Good value for the night and a friendly atmosphere. Nice bar area that serves food. Hotel about a 20-30 minute walk from city centre. Rooms a little tired but ideal for a couple of nights' stay. The only downside was the mattress. It was thin and hard.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cadidav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Manager at Churchills Hotel, responded to this review, 3 May 2014
Thank you for your review. I hope you except my apologies if your expectations were not met, I have noted your comments. We hope you decide to come back to us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heanor, United Kingdom
Level Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 28 April 2014

I've stayed here a number of times and this time was as comfortable as the others. i did stay on a friday night this visit and was surprised on the offer of a cottage with three course meal in the restraint for two at only £89.00 inc.

Will stay here again on my next visit to cardiff.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Manager at Churchills Hotel, responded to this review, 3 May 2014
Thank you for your review, I am pleased your stay once again exceeded your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
7 reviews
4 hotel reviews
Reviewed 27 April 2014

We often stay at this hotel. The staff are very friendly and helpful. The situation is good and we usually walk from here to the centre of Cardiff - takes about 20 minutes.
The menu for meals in the bar/restaurant had changed since our previous visit. It was varied and the food was good.
We also ate out once - in the Pontcanna area of Cardiff, which is about 10 minutes away on foot, and offers a number of restaurants.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Manager at Churchills Hotel, responded to this review, 3 May 2014
Thank you so much for your review and I am delighted your stay with us was enjoyable. Thank you for your kind comments. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
Reviewed 26 April 2014

Being fairly local I have know this hotel since I was a little girl.
Our stay was a late booking and I was excited to actually be staying at this "posh" hotel.
I was disappointed at the apparent decline.
The room looked dated, there wasn't a plug point near a mirror (my partner bought one from a nearby shop;) the main hotel seemed in desperate need of decoration (backs of curtains visible by reception are brown in patches) and the carpet was held together with gaffer tape.
Not what I would expect given the rating.
However the staff were amazing and breakfast was delicious.
I am not usually critical but it was really quite noticeable. I felt "sad" for this beautiful hotel.
Sorry :-(

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katyperrydragqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, Manager at Churchills Hotel, responded to this review, 3 May 2014
Thank you for your review. The contents of which are disappointing and will be discussed with our head office in due course, I'm glad the staff looked after you and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Churchills Hotel

Property: Churchills Hotel
Address: 3 Llandaff Place | Cardiff Road, Cardiff CF5 2AE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff > Llandaff
Amenities:
Bar / Lounge Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #46 of 73 Hotels in Cardiff
Hotel Class:3 star — Churchills Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
At Churchills we offer a traditional style hotel with modern facilities and excellent service. It is the ideal venue for any occasion. So if you are to stay for business or pleasure or just want somewhere to 'pop in' on the way home from work, Churchills is just perfect! ... more   less 
Also Known As:
Churchills Hotel Cardiff, Wales

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