Twelve of us stayed here on Saturday night of the bank holiday weekend. The hotel was okay, but some of the younger members of our group were told very rudely by the two female receptionists that" cash was not allowed, only payment by card- hospital policy" and they were told to "move away from the counter2 When I said that I would pay for them they glared at me as if this would be too much work for them! I did not want to make a fuss as it was the begining of our trip but on reflection I should have as this was the worst attitude I have ever encountered in all the years I have used hotels. The rooms were adequate, very roomy though very hot! but the windowsills were filthy, stained with coffee and full of dust. On a positive note the male members of staff were extremely helpfull and the breakfast was ok. Due to the rudeness of the receptionists I would be reluctant to use this hotel again.
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- Also Known As:
- Future Inn Cardiff Bay Hotel Cardiff
- Future Hotel Cardiff Bay
- Future Inn Cardiff Bay Wales