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Future Inn Cardiff Bay
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Reviews (4,124)
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1,758
1,637
483
156
90
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All reviewscardiff bayfree parkingtwo double bedsmiller and cartermillennium centrethe red dragon centremermaid quaygood sizeshort walkspacious roomroad noiselovely hotelbuffet breakfastcar parkwould stay againexcellent value for moneyone night stay
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3,630 - 3,635 of 4,124 reviews
Reviewed 15 October 2012 via mobile

Large comfortable well equipped cheap rooms. Good breakfast. Negatives: check in was terrible. As we arrived half an hour early we were not able to check in. Understanding the situation we happily went into the Bay and returned at 5pm. This was 3 hours after check in time and the rooms were still not ready. Excuse given that they were busy!! Rude ineffective staff and the fact that the hotel does not accept cash made situation worse.

  • Stayed: October 2012
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Thank gillbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2012

Stayed here 7 October for one night. Very nice hotel, very clean and new. Yes a slight noise from the road but it certainly didn't cause any problems during the night, if anything it was the slamming of doors...when closing the door it needs a bit of a slam! Bathroom nice, clean and big enough. Room was very spacious, could easily get another double bed in it! Have to admit, the pillows were not the comfiest but for one night, no big deal! Staff were very friendly and helpful, we were running late to check out and staff were fine about it, told us to take our time! We never ate or drank in the hotel so can not comment on that. Location on the hotel is great for Cardiff Bay, 10 min walk.

  • Stayed: October 2012, travelled as a couple
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Thank LouiseM100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2012 via mobile

The Future Inn is situated in Cardiff Bay within walking distance of local restaurants, cinema etc. It has alot going for it; free parking, free wifi (unlimited and no sign up), spacious rooms with excellent facilities such as widescreen tv, good shower, well insulated rooms.
It also has a great bar and restaurant too. Tip: excellent steak restaurant opposite!
Breakfast was a pleasant surprise, good choice on offer and things done right! Help yourself coffee pot, toast already toasted! Bacon cooked well (yippee!) and good sausage. Lots of space in restaurant so not on top of each other.
Staff are polite and efficient to boot.
All in all a great proposition. £ for £ unbeatable in Cardiff when you consider all factors. Go. And have breakfast!

  • Stayed: October 2012
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Thank simonelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

Whilst the hotel has larger than normal sized rooms and two queen beds, i found this hotel really not good.

The sheets did not cover the mattress, the towels are really small and hotel staff service and attitude were poor. On arrival i checked in but it was really slow claiming it was because i only booked that day so they hadnt bothered to print out the registration card. Going up to my room i was put on 3rd floor by the road and it was clear there was a lot of traffic background noise, i went down to ask could i change to a room on the other side of the hotel. THey told me it would be the same on the other side which given there is a car park rather than a road isnt true but it was obviously too much trouble, one said she didnt even know which side of the hoteleach rooms were and the other i suppose we can put you higher up. I took whatever they gave me as they clearly were notbothered and told me it will be fine you wont hear any traffic until 730am.

The pillows in the bed are very uncomfortable but otherwise it was fine - except i was woken 515am by Traffic, the lady checking me in wasnt on duty when i left at 615am otherwise i would have said something to her, she was probably at home asleep!

So the hotel room size is good - the restis rather dated 1980s style and if you want a quiet night sleep i wouldnt recommend it. Why is it, hotels dont get putting in triple gazing to reduce noise? If you are going to build a hotel by a duel carrigeway at least ensure your guests get a good sleep. I wont be staying here again!

  • Stayed: October 2012, travelled on business
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Thank Welshtraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

2 night stay.warm welcome at reception booking swiftly confirmed.Rooms were very spacious always like rooms with 2 double beds,good shower,the dual purpose door for toliet and bathroom confuses at first but easily adjusted to.Littel bit of noise from main road but not bad really.
Had a drink in the bar and staff ver warm and friendly and bar prices better than most hotels of similar rating.
Buffet breakfast extensive array of hot & cold options.Seated straight away even on 2nd day when busy.
Ovearll staff very friendly and approachable and very comfortable stay.
Most of activities we did at weekend were in cardiff bay area so ideal but did have to go back into city few times which takes about 15 minutes but only about £6 in as taxi.Hotel has ordering of taxis down to a fine art too.
car parking free.

Room Tip: Rooms at front or back are quieter than the side
  • Stayed: September 2012, travelled with friends
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Thank philhar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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