Have stayed before so decided to stay with them again, had a problem with my booking about a discount from another site but sent them an email just asking about it and within ten minutes had a phone call from them asking if they could help, they managed to give me a different discount even though they didn't have to and were extremely polite the whole time. The rooms are a good size with wonderful comfy beds and a good size sofa. The breakfast was a little better then average but that is expected at a hotel that is nearly full, but the staff were polite and attentive to everyone, and i could not recommend this hotel enough just for that fact alone as i do feel it can ruin a holiday if the staff where your staying are rude, luckiily it is not the case here.
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- Also Known As:
- Future Inn Cardiff Bay Hotel Cardiff
- Future Hotel Cardiff Bay
- Future Inn Cardiff Bay Wales