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“Family Gathering On the Bay” 4 of 5 bubbles
Review of Future Inn Cardiff Bay

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Future Inn Cardiff Bay
Ranked #7 of 76 Hotels in Cardiff
Certificate of Excellence
Yeovil, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Family Gathering On the Bay”
4 of 5 bubbles Reviewed 6 April 2013

Stayed here on the outlaws anniversary as it was half way between or respective houses and they were paying (they had stayed before). Clean rooms, very comfortable beds and an excellent shower. Free WiFi was a bonus and access to the bay area and Cardiff centre was easy. Would advise investigating public transport if travelling in to Cardiff centre as the parking charges came as a big shock!!! Breakfast was full English (Welsh) and very good the day we stayed. However outlaws report not so good the following day when the hotel was quieter after the Easter break. Shop around for deals on price as there were plenty of offer through different search facilities and some surprising differences in price. 10 minutes on line could save ££. Very enjoyable stay with attentive staff and good facilities close by. We will be returning.

Room Tip: Ask for a room on the car park side for a quieter room.
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  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear David S

We at the Future Inns Cardiff Bay were delighted when we read your review. When you do return we’ll aspire to deliver the same level of service and standards as you enjoyed on this stay. In respect to parking charges in the city centre, on the weekend there is a Park and Ride from the bay that takes 4-5 minutes to get into the centre of Cardiff. The car parking charges in the City are stupendous at times, so we always advise that you should leave your car parked in our free car park and commute to the centre instead of paying the excessive amounts you will be charged in most City Centre Parking establishments.
Again we’d like to thank you for taking the time to write this review and we look forward to succeeding again next time you stay.

Kindest Regards

Przemek Kaminski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,354 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (520)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Pembroke, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 5 April 2013

We stayed at the Future Inn for 1 night recently - only downside was wishing we'd booked for longer. What a fantastic find at great value too! We stayed as a family of 2 ad ad 2 ch and had 2 queen sized beds in the room which were really comfy. We were on 5th floor overlooking dual carriageway, next time we'll ask for carpark view not so noisy. Didn't spoil our stay though. We booked direct with hotel about 3 wks before so had advanced purchase rate which was cheaper than booking with other providers. We took advantage of the breakfast at £9 each adult as it meant both kids could eat for free. We couldn't have got such a substantial breakfast with so much choice for a fiver each anywhere else.
Best thing also was we arrived early at 11am although couldn't check in til 2pm, were allowed to park car for free until we checked in. Likewise when we checked out at 12 noon, we left the car there til 4pm at no extra charge.
Staff are genuinely friendly and have pleasure in assisting you. We thoroughly recommend this hotel - will definitely return - look out for special deals, during quiter months they offer 3 nts for the price of 2 - something we'll be keen to do. BTW, we caught a bus into town which cost £5 for the 4 of us return- we could've travelled around Cardiff all day with the ticket if we'd wanted. Make sure you have correct change as driver's don't deal with cash.

Room Tip: If road noise bothers you ask for high floor or room overlooking carpark
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  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Walesfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear WalesFam4

We would like to thank you for your glowing review. All of our departments were informed of your thoughts and all of the staff felt rewarded by your kind words. The hotel industry at times can feel a little unrewarding for many people who work hard at trying to meet and maintain high expectations. It means a lot to all of us when we hear that the effort has been met with enjoyment and all round satisfaction. You are always welcome back to the Future Inns Cardiff Bay and we hope that your next stay will be just as good.

Kindest Regards

Przemek Kaminski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fleet UK
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 5 April 2013

We stayed here for two nights when we went to Cardiff to watch the Olympic football. The hotel is well located near the Cardiff Bay area and you can walk to all the attractions in Cardiff Bay in a few minutes, and into the city centre in about 30 minutes (or get the train or bus if you don't want to drive). The rooms are clean and comfortable and the staff were pleasant. It's not posh, but it's enough if you want a reliable place to lay your head.

Room Tip: near a busy road so you might want to try to get a room on the other side
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  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hellywobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear Hellywobs

Thank you for taking the time to write this review. The thoughts and experiences of our customers help us to form a excellent perspective on what standards we actually achieve. We are very happy that you enjoyed the location and the attitudes of our staff. We consider ourselves as a hotel with much character and the potential to punch above our weight. Next time you return to Cardiff we hope you stay with us again and that you will see more improvements in our services and standards.

Kindest Regards

Przemek Kaminski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south wales
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 April 2013

Booked 1 night over the Easter Break, cost £55 and we thought this was excellent value!
The hotel is opposite the Red Dragon Centre and a 5 minute stroll from the bay with all its lovely bars and restaurants.
We booked a double room; a lovely comfy double bed, crisp white linen and cosy pillows! There was a double sofa which could be pulled out to make a double sofa bed, also a large desk with large flat screen tv. Modern kettle and tea and coffee and lovely modern bathroom with seperate toilet.
I'm normally a bit of a hotel snob but this was clean, modern and perfect for out Cardiff Bay break! Another plus is the free wifi and the free parking!!!
Room service was reasonably priced, quick and tasty. The bar and restaurant downstairs looked light and airy, didn't use it though, there's toom many to try in the bay!

Room Tip: If there was 4 of you or a family, you could get away with a double rooom with pull out bed to keep...
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  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank natalie23SouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear Natalie23SouthWales

To please someone who is a self confessed ‘Hotel Snob’ is always going to be considered as a success. We were very happy that you took the time out of your day to write a review, as the review you did write caused many happy faces. We try to offer the best standards and service we can and the reward is seeing that it is noticed and appreciated. With all honesty, I would like to thank you for offering your kind words as a reward to our staff and colleagues whom have all been able to see your review and were delighted with it’s content.

Kindest Regards

Przemek Kaminski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
coventry
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 April 2013

We stayed here as a family of 4, really good stay, free parking and good choice for breakfast in the morning. Rooms were clean and comfortable and hotel itself was well located for access to Cardiff Bay and the city centre. Staff were all friendly and had no problems at all.

Room Tip: We stayed on 6th floor overlooking dual carriageway, the noise wasn't too bad during the night b...
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  • Stayed March 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lawzcov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear Lawzcov

Firstly thank you for such a kind review. A review site for what is a competitive business can always be scary but what we have tried to achieve in our everyday work life has come out in your very positive words. We are so proud of our staff and the way that they strive to make customers like you happy. We are very happy that our breakfast is showing great improvement and most of all we are delighted that customers like you come and stay with us and have a wonderful time. When we say that we welcome you back anytime, we really do mean it.

Kindest Regards

Przemek Kaminski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
1 review
5 of 5 bubbles Reviewed 1 April 2013

Hotel is well located, loads of places to eat in the Red Dragon complex. Room was spacious, Family room had two proper beds in, not camp beds or sofa beds, so a good nights sleep was had by all. Breakfast was good value, warm and well cooked. Free Parking, plenty of spaces. The Hotel is still well maintained, no sign of wear or tear. Overall a lovely, pleasant experience.
Also had a disabled room which was both spacious and very accessible. Main bonus was the wet room Shower. Great time had by all. Will definatly stop here again. Forgot to mention its
a 5 min walk to the County Hall where the Buses for Park and Ride go into the City - Cost of £3.00 per car, fanatastic value...

Room Tip: Disabled Rooms very accessible with good Wet Room and Shower
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  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank helen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear Helen W

We are really happy that you took the time to write this review. We have been making very important and fundamental changes over the past 6 months which I feel have been somewhat successful as I sit and I read your review. All the staff at the Future Inn Cardiff Bay believes it’s of up most importance that our guests walk away satisfied. We are all really glad that you enjoyed you stay with us and we aspire to only improve by the next time you return to stay again. Again thank you for taking the time to note down your experiences.

Kindest Regards

Przemek Kaminski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
4 of 5 bubbles Reviewed 1 April 2013

Stayed here on a Rugby weekend, able to walk to stadium. Arrived early and was able to book into our room straight away. Helpful staff at reception. Good size bedrooms. Breakfast was good Did the 10km circular walk around the bay on the Sunday definately worth doing.

  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ann2147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Przemek K, General Manager at Future Inn Cardiff Bay, responded to this review, 11 April 2013
Dear Ann2147

Noticing that this kind review was written on April Fools Day, all I can do is hope that it isn’t a joke. We are so happy that you enjoyed your stay and that you found the staff helpful. It can be difficult to get the balance of professionalism and friendliness right and it’s always good to know that hard work has been appreciated. We hope that you will come to visit us again soon.

Kindest Regards

Przemek Kaminski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Future Inn Cardiff Bay

Property: Future Inn Cardiff Bay
Address: Hemingway Road, Cardiff CF10 4AU, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Cardiff
#6 Romantic Hotel in Cardiff
#9 Family Hotel in Cardiff
#12 Business Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:4 star — Future Inn Cardiff Bay 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Future Inn Cardiff Bay Hotel Cardiff
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Wales

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