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“Good hotel with very friendly staff”

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Future Inn Cardiff Bay
Ranked #8 of 74 Hotels in Cardiff
Certificate of Excellence
Reviewed 22 August 2014

I was spending a night in Cardiff to see family and I wanted a reasonable hotel not too far from Cardiff Bay. I found this via Trip Advisor and got a fantastic room rate through "Get A Room" of just 58.06 for a single occupancy double room and breakfast - also free parking and WiFi as standard. The room was great, with a lovely view of the Wharf. There was some traffic noise (not excessive) and the corner of the bath needed re-grouting (room 505) plus the shower curtain was looking a bit tired, but these are minor gripes. Great breakfast and the staff were really helpful - allowing you to park prior to check in and leave your car after check out. I stayed mid week and it was very quiet, though weekends may be a bit noisier as they do advertise themselves for stag and hen weekends.

Room Tip: Rooms at the front have a lovely view view of the old Wharf - I was on the fifth floor
  • Stayed: August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,755 - 2,761 of 3,728 reviews

Reviewed 20 August 2014

The future inn is one of them hotels that the price is very low but the quality is high. We had travelled four hours from our home in Manchester for a three night stay in Cardiff bay. The future in is a modern hotel and the staff were very welcoming on arrival; they were eager to create small talk about what we were going to do on our stay even though it was late in the evening. The lobby is relatively small but is acceptable as there is a bar again small but modern. On arrival we was escorted to our room by a member of staff, which we was surprised about as this has never been done before in a future inn. The room was very large for the three of us; two queen size beds with a chair, dressing table and wardrobes you could climb into.

The room had the usual services tea, coffee, sugar, biscuits and the bathroom had a few of the simple toiletries.

The bathroom itself was clean just like the rest of the room, the toilet was separate which meant two people could use the bathroom at once which is handy if you were going out early for a meal round the bay. During our stay breakfast was including which was nothing special but was generally good eg full breakfast or continental which was a buffet style and all you can eat, restaurant was next to reception and the bar which was convenient if we needed to go to reception etc. There no problem was to big for the staff and they were always eager to help; we requested more pillows and within five minutes they had arrived at our room. The hotel was clean from top to bottom!!!!

The hotel has a large carpark situated at the fat of the building that was accompanied by many chain restraints which was good if we never wanted to eat in the hotel. The hotel itself is really close to the centre of the bay; literally a five minute walk through a shopping centre and you was outside near the millennium centre and the doctor who experience. This hotel is handy if you want to stay in the centre too because you can catch the waterbus directly into Cardiff city centre which takes no more than 20 mins.

Future inn, Cardiff 6/10 shame about the lack of services but a great stay!!!!!!!

Room Tip: Stay here even if you want to go into the city centre because all you need to do is get a water bus...
  • Stayed: September 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014 via mobile

Stayed here last night for one night. Hotel was very clean and the room with 2 queen beds a very good size. Ideal location for Cardiff Bay which is less than ten minutes walk. Bar prices are high.....large glass of wine and a red bull was over a tenner. We paid £84 room only which was fairly high considering in the city centre you can get 4 star for much less. Be warned tho.....the beds are very very hard and so are the pillows......ideal if you need it for a bad back, and if your a light sleeper the room doors banging shut would probably drive u mad.Would stay agin as location is great and staff were friendly.

Stayed: August 2014, travelled with friends
Thank Marmariskebab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

We stayed here recently for 2 nights, and although the hotel was above my expectations in terms of cleanliness and service, it was blighted somewhat by its encouragement of hen and stag parties.
We were behind a large group of about a dozen 'stags' who (although not badly behaved) were just a loud group of blokes trying to enjoy themselves - and they then filled the bar and latterly the restaurant.
To be fair, the hotel is mostly a business hotel in the week - and I imagine they try to keep their occupancy rates up at weekends with group bookings. There were certainly a lot of adverts in the hotel for group booking discounts etc.
So although this was in no way a bad experience (the hotel is very clean, staff very polite, rooms excellent) we personally could have done without the stag parties.
If you don't mind that - then it's ideally located for the Cardiff Bay area.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank p_j_071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

We enjoyed our stay at the hotel. The rooms were clean & the beds comfortable. The staff where pleasant when checking in.

I did not like the fact we had to pay when checking in not leaving. I think there was no need & it felt incomplete not being asked how our stay was at the time.A practice I would review

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
Thank cedavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Spent a night with girlfriends , as usual very clean and comfortable. Being a Saturday it was very busy and Sunday morning breakfast was a queuing job but none the less can be expected. I normally stay on a weekday or Sunday so it's normally quieter. Very helpful and friendly staff , nothing is too much trouble

Room Tip: They will give you a higher floor automatically if it's a weekend and they have party people sta...
  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank jaylib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

"Inn Future" we'd come again !

A good, comfortable and pleasant weekend overnight stay 16/17 Aug 2014.
General hotel standard was very good – especially team, rooms and breakfast.
Location competes well with beach front hotels because there is ample free-parking and various activities and places to eat in the neighbouring complexes accessible by foot within minutes. Cardiff Bay, a short walk away, also has plenty to offer to enhance the stay!

I booked at short notice for my family (3 adults & 2 kids) and needed to occupy two suites during what turned out to be a popular weekend with much going on in the area. With breakfast costs on top, I would have welcomed “family friendly” pricing.

Nonetheless, a great hotel which I’d recommend 

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank PJStk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Future Inn Cardiff Bay

Address: Hemingway Road, Cardiff CF10 4AU, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cardiff
#6 Romantic Hotel in Cardiff
#9 Family Hotel in Cardiff
#12 Business Hotel in Cardiff
Price Range: £59 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Future Inn Cardiff Bay 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Future Inn Cardiff Bay Hotel Cardiff
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Wales

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