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“Perfect location for city visit”

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Hotel ibis budget Cardiff Centre
Ranked #31 of 73 Hotels in Cardiff
GreenLeadersBronze level
Redditch
Level 4 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Perfect location for city visit”
Reviewed 7 March 2014

We stayed here in order to go to hear the Welsh National Opera at the Millennium Centre in the Bay. The hotel was ideal for the city centre as it is right in the heart of the city. It is a very modern hotel with clean and comfortable rooms. We had a bedroom on the front facing the road and found it quite and easy to sleep. The staff were polite and efficient. We had breakfast, which is a buffet style and really enjoyed it. We will definitely use the hotel again. St David's shopping mall, John Lewis and the Cinema are just across the road from the hotel.

Room Tip: I think rooms on the front upper floors of the hotel will be quieter as the railway run at the back...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SirTom755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 13 March 2014
Thank you for taking your time to review your recent stay with.
Thank you very much for your honest review. I'm very glad you enjoyed your stay with us. We look forward to the time we can welcome you to the IBIS Budget Cardiff again.
Kind regards,
Fabrice Ledentu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Worcs
Level 5 Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 March 2014 via mobile

Functional and clean with ok snack bar. Room (12) was freezing as heating did not work. Staff friendly and helpful. Good value for £35. Easy to find and ok for Cardiff Bay (taxi was £4 to Milennium centre) Booked at last minute. Would also be ok for Central Cardiff

Stayed March 2014, travelled on business
Helpful?
Thank ChrisAscea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 13 March 2014
Thank you for taking your time to review your recent stay with us.
Thank you very much for your honest review, sorry to hear that you had an issue with the heating, if this would have been reported to reception we should have give you another room. Feel free to contact me directly to discuss about it. We look forward to the time we can welcome you to the IBIS Budget Cardiff again.
Kind regards,
Fabrice Ledentu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 March 2014

Stayed here on 5th march for a function in Millennium centre. It was a 5 minute drive away, so perfect for us. The room was basic with 2 small twin beds. Could have done with an extra pillow as they were very flat. It was a no frills hotel at a very good price.
Unfortunately i was ill during the night and ended up in hospital so did not use shower etc
The night staff here were very helpful while i was poorly and stayed with me whilst ambulance was called. I was very grateful for their help. When my husband went back for my car later next day they showed concern and did not charge him for carpark.
Well done Ibis i will stay in this hotel again.

Room Tip: We stayed in room 2 which overlooked carpark area. It was quiet and a short walk to reception area.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brendaj1190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 12 March 2014
Thank you for taking your time to review your recent stay with us.
Thank you very much for your honest review, sorry to hear that you had to end up at the hospital, my night staff were very concerned about your health and very pleased to hear that you feel better now . I'm very glad you enjoyed your stay with us and we look forward to the time we can welcome you to the IBIS Budget Cardiff again.
Kind regards,
Fabrice Ledentu
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Walton on thames
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 March 2014 via mobile

Check in was reasonable and efficient but from there it was downhill the whole way. The room was sterile and small with nothing going for it at all. The bed was hard and uncomfortable but that was still not the issue. The clientele of the hotel are inconsiderate and we were raised from our bed 4 times by people banging on our door to get us up. Let alone the arguments and shouting going on. By 5 am with no sleep we had had enough and went down to reception to inform them we were leaving and not returning for our second night.i was amazed to find they had CCTV and had done nothing to try and control the yobs ruining our stay. My suggestion DO NOT STAY here !

Stayed March 2014, travelled on business
Helpful?
1 Thank Adrian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 12 March 2014
Thank you for taking your time to review your recent stay with.
I am really sorry to hear that you did not enjoyed your stay with us. At the time of your stay with us, we had difficulties to avoid noise from unrespectful customers, we have done our best to keep the noise down but at the end we had to evict them from the hotel. I am totally understand your frustration. Please feel free to contact me directly to discuss about your stay with us.
Kind regards,
Fabrice Ledentu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Cardiff hotels

Leeds
Level 5 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 March 2014

The location and friendly staff are the only positive things I can think of. We stayed the night on 28.02 and had almost no sleep at all.

The rooms are clean, good shower facilities. Otherwise very basic, a bit like a hospital room.
The walls are paper thin. We got 'lucky' to be next to a boozy party. Every time they slammed their door something rattled behind the TV stand, and the walls were quite literally shaking.
The rattling bit was fixed by my husband by around 3 am. By 5 am we both have had enough and I rang the reception to complain-by that time the party went downhill and it all sounded like there was a fight next door with a half naked guy was lying on the floor outside our door (saw him through the peep-hole).

The window is double-glazed, so not sure why it felt so draughty.
We didn't stay for breakfast.
Also had to pay £4 for parking.

We paid £50 for the night. It was our first and I think our last stay in Ibis Budget.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruschick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 12 March 2014
Thank you for taking your time to review your recent stay with.
I am really sorry to hear that you did not enjoyed your stay with us. We always try to do our best to avoid noise from guests who do not respect the others. On the night of your stay we had to evict some noisy guests from the hotel. Please feel free to contact me directly to discuss about your night stay in my hotel.
Kind regards,
Fabrice Ledentu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
Reviewed 25 February 2014

Stayed for one night costin £83 plus £4 parking which they tried chargin me twice for !!!!! Room was more like a hospital room than hotel room, no security at night. Paid an additional £10 for what I was told was a buffet breakfast which turned out to be cereal, ham or bread awful !!!!! No point in complaining as no one speaks good English and very uninterested in what u were sayin !!! Would I stay again for free yes payin nooooooooo way

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 28 February 2014
Thank you for taking your time to review your recent stay with.
I am really sorry to hear that you did not enjoyed your stay with us. Please feel free to contact me directly to discuss about your comments.
Kind regards,
Fabrice Ledentu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level 6 Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 24 February 2014

Stayed here on a recent business trip to Cardiff, clean small modern rooms ,with free Wi-Fi in the rooms, parking is about £4.00 per day extra, 5 mins walk in to the city centre which is buzzing,
but no kettle in the room, you can buy snacks down stairs, would I stay again, YES

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Graham696969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, General Manager at Hotel ibis budget Cardiff Centre, responded to this review, 28 February 2014
Thank you for taking your time to review your recent stay with.
Thank you very much for your honest review. I'm very glad you enjoyed your stay with us. We look forward to the time we can welcome you to the IBIS Budget Cardiff again.
Kind regards,
Fabrice Ledentu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Cardiff Centre

Property: Hotel ibis budget Cardiff Centre
Address: Tyndall Street, Cardiff CF10 4BE, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Best Value Hotel in Cardiff
#7 Green Hotel in Cardiff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Cardiff Centre 2*
Number of rooms: 157
Official Description (provided by the hotel):
Ibis budget Cardiff is a hotel in the City Centre of Cardiff with affordable prices. All rooms are en-suite, with double bed and a single bunk bed. TV with freeview channels. Snack are available at our 24 hrs reception and Continental Breakfast Buffet for only £5.50. On site car park for just £4/24hrs. Free WIFI access in all bedrooms and public areas. ... more   less 
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Also Known As:
Etap Hotel Cardiff
Etap Cardiff
Hotel Ibis Budget Cardiff Centre Wales

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