We booked a couple of rooms for a family get-together in Cardiff at the hotel and we had a wonderful time. The rooms are really nicely decorated, extremely clean and comfortable. We have all stayed in more expensive places that were not as good.
Breakfast was excellent - very good quality bacon, eggs, good choice of cereals - we loved the bone china and the friendly service - they really need extra marks for the service - my nephew is gluten-free and they were able to provide him with cereal and a cooked breakfast with no fuss whatsoever.
In all, the people who run the hotel made us feel very welcome and relaxed - a real personal touch sadly lacking from a lot of 'big name' hotels, in fact, we had some very nice chats with the host about Cardiff and how it has changed over the recent years. He also recommended a really excellent Indian restaurant to us as well.
We have already arranged to come back in the future and are happy to recommend the hotel.
An excellent establishment.More