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“Great Service!”
Review of New Inn Hotel

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New Inn Hotel
Ranked #9 of 18 Hotels in Newport
Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Service!”
Reviewed 31 March 2012

Excellent value for money. A no fuss acceptance of dogs. An amazingly friendly and helpful of group staff. Overall, very pleased we chose this place

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carl h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
    59
    90
    32
    15
    14
See reviews for
46
81
14
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Bath, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 March 2012

My car broke down in Wales on a Friday night and had to be towed. Car could be repaired the next morning and the towing company advised me to stay overnight in this hotel which is very close to the garage. I even got a discount. The price was low, so I was a little apprehensive. But what a pleasant surprise. Small but adequate and clean rooms with free wifi and flat screen tv. Attached to a pub where there was life music. We did not try the food. An evening that started miserable ended on a high note.
Also the garage next door deserves praise. It was the first time I used an independent garage and the service could not have been better and faster.

  • Stayed December 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Paaltjes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2012

fantastic vaule for money , clean room and bathroom ,good quality towels and bedding ,paid a lot more than this in many places and have been very disapointed, even discusted!.The food in the pub is 8 out of 10 ,and all staff are very helpful and friendly. will go again .

Room Tip: we had an upper room , only 1 floor up
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank cakey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halesowen, United Kingdom
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 17 February 2012

Stayed here Monday 13/02/12 on business it's always hard trying to find a hotel within budget but not the pits if you know what i mean I looked at the reviews as I always do and they where a bit mixed check in was easy and the room was fine room 6 ground floor room size was ok desk and chair to work and wi-fi was free and easy to set up bed was a bit old and you could tell the mattress had been turned a good few times the bathroom was ok very basic with a shower there was basic shampoo and soap in a dispenser but I always take my own anyway the towels were a bit worn and had not been white in a long time but there was plenty and they were clean my pet hate kettle still had water in from previous guest which is just laziness by the maid please just empty it there is a pub next door which you can charge food and drink to your room which is good and the food although basic is ok would I go back yes I would

Room Tip: no preference
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 November 2011

Only stayed one night but were very impressed with the standared of this hotel. It's staff were great; very friendly and welcoming. The room was very clean and comfortable and we had a great nights sleep. We also had our dog with us and were not made to feel like second class citizens as can happen at some of the chains or groups. On a downside though, the adjoining pub was pretty poor although the staff were great - and apologetic!! The food was very poor quality, served cold and soggy and took over an hour to arrive. It is cheap though so we just decided to cut our losses and put it down to experience. We would however be happy to try the restaurant again as this might have just been an off time for them and other people seem to have enjoyed themselves. We are not prepared to let the restaurant stop us from returning again. Overall a little treasure.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharlyFarly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alun155, General Manager at New Inn Hotel, responded to this review, 29 November 2011
Thanks for the positive feedback and hope to see you soon!

Alun Friswell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
312 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 26 November 2011

Not the biggest room in the world, but they made good use of the space. I had the best nights sleep in that bed it was so comfy. The room was very warm too.
The bathroom is modern, clean and there are ammenties.
Ammenties in the room include, iron and board, kettle, cups, tea, coffees, biscuits, hair dryer, shower gel, shampoo and extra pillows.
Overall very good value for money

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank starrtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth
1 review
Reviewed 6 November 2011

This is a budget motel style establishment which was perfect for our one night stop-over. The room was spacious, clean and well equipped, the receptionist on arrival was friendly and efficient and the breakfast was acceptable. The adjoining pub was good value for dinner so all in all it was better than we were expecting and we would be happy to use this small chain again as long as the price was right.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michaelcft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Inn Hotel

Property: New Inn Hotel
Address: Chepstow Road | Langstone, Newport NP18 2JN, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Newport
Price Range (Based on Average Rates): £
Hotel Class:3 star — New Inn Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
COME AND STAY IN OUR BRAND NEW REFURBISHED ROOMS, THE BEST NIGHT'S SLEEP GUARANTEED!! The New Inn Hotel is highly recommended by our guests and offers great value food and a clean, comfortable and competitively priced stay. Located on the edge of Newport within easy reach of the M4 we are ideally situated to meet your needs, be it a business meeting, a stopover, sporting event or family occasion. In our recently refurbished bar and restaurant we are proud of our reputation for serving good quality, value for money food from our Fayre & Square menu and have a good selection of award winning real ales, beers and wide choice of wines to relax with by our log fire. We also have car parking spaces for up to 100 cars and an award-winning indoor children's play area adjoining the restaurant. Our countryside location offers a calming escape from the outside world, our 35 comfortable twin or double rooms are furnished to ensure your relaxation and comfort as are our two family rooms. They are all en-suite and equipped with FREE Wi-Fi, Tea and coffee making facilities, A flat screen digital television, Telephone, Hair dryers and iron. We are pet friendly with designated rooms available. We can also offer credit account facilities to our business guests upon application. Please ask for details from our reception. ... more   less 
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Also Known As:
New Hotel Newport
New Inn Hotel Newport, Wales

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