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“Room unbearably hot”

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Hotel ibis budget Newport
Ranked #9 of 18 Hotels in Newport
GreenLeadersBronze level
Reviewed 14 April 2014

The hotel is right on the M4 but the soundproofing is excellent and little external sound is audible with the windows shut. Unfortunately our room was so unbearably hot we were forced to keep the window open all night (when I say open I mean the 3 cm gap these kind of hotel windows allow). Needless to say we had a disturbed nights sleep. The heating system in the room seemed to suggest air conditioning but it didn't work and just blew warm air.

The room was clean and staff friendly, there were no tea/coffee making facilities in the room.

  • Stayed: April 2014, travelled as a couple
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Thank mx3design
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 17 April 2014

Dear mx3design,

Many thanks for your feedback. Your comments have been noted.
Shall you happen to visit Newport again, we look forward to welcome you.

Kind Regards,

Katarzyna Durczynska GM

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360 - 366 of 604 reviews

Reviewed 19 March 2014

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank Dean H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 20 March 2014

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Reviewed 17 March 2014

Brilliant shower, brilliant staff and a clean room, what more can you ask for from a budget hotel?
Down for a few days for the Rugby, I would visit again.
Well done the staff, very helpful and friendly.

Room Tip: Get a triple for extra space for your gear
See more room tips
  • Stayed: March 2014, travelled as a couple
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Thank Fawkirk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 20 March 2014

Dear Fawkirk1,

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,

Katarzyna Durczynska, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014 via mobile

Stayed here for 2 nights over the weekend just gone whilst we were down South to watch the rugby in Cardiff. Ideally located for those wanting to avoid the premium capital prices and willing to catch a 20 minute train in for the sake of reasonability.

Ideal for the money paid and did exactly what it said on the tin. For this type of visit, would certainly stay here again.

Stayed: March 2014
Thank Nins82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 20 March 2014

Dear Nins82,

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind Regards,

Katarzyna Durczynska, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Stewart H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 20 March 2014

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Reviewed 9 March 2014 via mobile

Stayed here for one night and for a budget hotel it's perfect. Greeted by a very friendly receptionist who was very helpfull and wanted our stay to be as good as it could. For £44 pound for a twin you really can't go wrong. Comfortable beds and an amazing shower! Would stay again

  • Stayed: March 2014
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1  Thank Fooksy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 10 March 2014

Dear Fooksy10,

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Katarzyna Durczynska, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

Warm welcome, staff are excellent, hotel is right next to the motorway but no road noise. Clean room, our second visit to an Ibis Budget, no frills but everything you need, very clean, only a short drive to Newport, free parking on site, good value breakfast

  • Stayed: March 2014, travelled as a couple
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1  Thank alimhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this reviewResponded 7 March 2014

Dear alimhall,

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Katarzyna Durczynska, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Newport

Address: 164 Malpas Road, Newport NP20 5PP, Wales (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Newport
Price Range: £25 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Newport 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hotel Ibis Budget Newport Wales

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