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“Nice quiet hotel.”

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Hotel ibis budget Newport
Ranked #10 of 18 Hotels in Newport
GreenLeadersBronze level
Dublin, Ireland
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice quiet hotel.”
Reviewed 29 April 2014 via mobile

I had a really good stay in the Ibis Newport. No antisocial behaviour or noise outside or fire alarms going off all night because of people smoking in rooms. My experience of Hotels in Newport has not been good with my bad experience in Witherspoons in Newport. I can only say that the staff in Ibis Malpas were just fantastic and could not do enough for you. Any problems were sorted out immediately. Very professional and friendly staff.They had a fantastic can do attitude. They were a credit to the Ibis brand. W....spoons could learn a lot in Customer Care from this Ibis Hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, 30 April 2014
Dear J M,

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Katarzyna Durczynska, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
North West, United Kingdom
Level 6 Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 April 2014

I did not have high expectations with the word 'budget' in the name, I expected something basic. But it's more basic than I expected. This hotel is the same standard as a private room in a hostel but twice the price. For £36 (mid week stay booked in advance) I expected more for my money. If rooms were no more than £25 maybe this place would represent value for money. The 'bar' area is like a hostel meeting area. I asked for a quiet room (noted on my arrival at reception) and was given a noisy room overlooking the motorway on the 3rd floor - the sound proofing isn't very good. Also the noise of doors opening and closing and people on the corridor oscillates loudly. The bed made loud creaking sound every time I turned over which couldn't fail to wake me up. Two positives: decent shower and free parking. However, I will definitely not be staying here again!

Room Tip: Face the residential tea at the front away from the motorway
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, 28 April 2014
Dear Karen L,

Many thanks for your feedback. Your comments have been noted.
Shall you happen to visit Newport again, we look forward to welcome you.

Kind Regards,

Katarzyna Durczynska GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Newport hotels

Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2014

The hotel is right on the M4 but the soundproofing is excellent and little external sound is audible with the windows shut. Unfortunately our room was so unbearably hot we were forced to keep the window open all night (when I say open I mean the 3 cm gap these kind of hotel windows allow). Needless to say we had a disturbed nights sleep. The heating system in the room seemed to suggest air conditioning but it didn't work and just blew warm air.

The room was clean and staff friendly, there were no tea/coffee making facilities in the room.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mx3design
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, 17 April 2014
Dear mx3design,

Many thanks for your feedback. Your comments have been noted.
Shall you happen to visit Newport again, we look forward to welcome you.

Kind Regards,

Katarzyna Durczynska GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Larbert, United Kingdom
Level 5 Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 March 2014

Brilliant shower, brilliant staff and a clean room, what more can you ask for from a budget hotel?
Down for a few days for the Rugby, I would visit again.
Well done the staff, very helpful and friendly.

Room Tip: Get a triple for extra space for your gear
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fawkirk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, 20 March 2014
Dear Fawkirk1,

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,

Katarzyna Durczynska, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 March 2014 via mobile

Stayed here for 2 nights over the weekend just gone whilst we were down South to watch the rugby in Cardiff. Ideally located for those wanting to avoid the premium capital prices and willing to catch a 20 minute train in for the sake of reasonability.

Ideal for the money paid and did exactly what it said on the tin. For this type of visit, would certainly stay here again.

Stayed March 2014
Helpful?
Thank Nins82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisbudgetNewport, General Manager at Hotel ibis budget Newport, responded to this review, 20 March 2014
Dear Nins82,

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind Regards,

Katarzyna Durczynska, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Newport

Property: Hotel ibis budget Newport
Address: 164 Malpas Road, Newport NP20 5PP, Wales (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 18 Hotels in Newport
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget Newport 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hotel Ibis Budget Newport Wales

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