I went with my bf to Southwales for bank holiday weekend and everywhere was booked. Fortunately we manage to find a hotel on booking.com - after my confirmation was confirmed I called the hotel to double check. The lady I spoke to was really helpful and had to call me back because all the rooms were booked. After she called me back she offered me a newly decorated room which was being used for other purposes and sorted it into a bedroom so I was extremely grateful for this - she really went out of her way to help me. When we arrived in the room it was very clean and comfortable. However by 11 at night there was loud music coming from down stairs and it continued until 4 in the morning. No stop disco music, shouting laughing so loud, people in the streets outside my window and random people walking around the hotel past my rooms. I was so tired and just wanted to sleep and they did not give us any warning about this or even offered us a invite. When we went to use the shower the next day it was freezing cold with no sign of hot water. By this point we just wanted to leave - we went downstairs to reception and the place was a mess and no members of staff to be found. Generally the area where the hotel is located is not very nice at all - poverty area I would say without sounding snobbish. Would not recommend to be honest.
- Official Description (provided by the hotel):
- Situated in the centre of Newport with easy access to both Newport bus and train station. The Victoria hotel is located with convenient links to the M4 and Cardiff. Our rooms are mostly en-suite and we have a restaurant within the hotel which serves fresh home cooked style food. If you are staying in Newport for an event such as Rugby Internationals and concerts we offer a free shuttle. ... more less
- Reservation Options:
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- Also Known As:
- Victoria Hotel Newport, Wales