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“High wires” 3 of 5 bubbles
Review of The Manor House at Celtic Manor

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The Manor House at Celtic Manor
Ranked #11 of 19 Hotels in Newport
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“High wires”
3 of 5 bubbles Reviewed 29 June 2014

Just spent 2 hours on the high wires. It was one of the most scary things I have half done. The problem is you are very high and as it is very physical, if something happens and you need to get down there is no way to get down. Once you have started your only option is to finish the course. A route of about 2 hours. My problem was one of my party started to feel sick, faint and dizzy. I was stuck, I didn't want to leave to get help (which would have taken me an hour) and there is no one around to provide help. I shouted over through the trees. Scared, desperate. I was heard and help came. I was so glad to see him. Once someone arrived things improved. I was very impressed by his professionalism and helpfulness. Nothing was too much trouble. So thank you so very much Kirk. He brought chocolate and a drink which helped my party member to feel better, enough to move on. He waited to see if we could continue the course or wanted to be lowered and was extremely patient. Could not have asked for more. My problem is once on the course you cannot get off. If there is a problem, there is no one around to ask for help. It is very physical and until you are there you have no idea. Can there be stations where you can opt out? Summon help? Otherwise for fit, brave, energetic people, really good value for money.

Stayed June 2014, travelled with family
Helpful?
1 Thank Noelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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314 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Chester, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Stayed here for a business trip. My company had emailed me the confirmation of the room booking from Celtic Manor which clearly stated 'twin room'. Upon arrival, we were given a double, and told we were wrong in thinking it was a twin room. Apparently, despite the fact that it said it in black and white in the booking email, this still was not the case. Luckily, the housekeepers were available and it was all sorted within a matter of minutes and there were no further problems. All the staff were very friendly and apologetic when they forgot to bring us our coffee (oops). The facilities were lovely and the location was beautiful.Breakfast was fantastic. I would stay there again - but only if it was going to be paid for me. I checked the prices and there is no way I would pay that much for what we got.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ImogenS93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dudley
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Just spent two days with 40 other on a golfing weekend at Celtic Manor Resort staying on the Manor House. The were no problems with the rooms they are comfortable and the staff very helpful both in the hotel and particuarly on the Golf Course with nothing too much trouble. Dined in the Patio restaurant and found the meal very good if a little pricey. Also the Bar prices can bring a tear to your eye. The courses are very good but be prepared for a long round and hiring a Buggy is a good move particularly on ther Montgomerie course. Only concern on the courses some of the bunkers are devoid of sand. But overall an enjoyable week end

Room Tip: Hire a Buggy when golfing it is worth it
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnEdwardsDudley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 June 2014

Four fellas had a 'one-night/2 rounds of golf' break at Celtic Manor, staying at the Manor House. Was particularly struck by the high level of service offered by all staff. Nothing was ever too much trouble. Willing help was given at all times: such as, help with directions, help with storing clubs, courteous shuttle service. The impression was that everyone was there to make your stay as comfortable and easy as possible. Montgomerie course - a bit of a hike, with sometimes large distances between green and tee. Roman Road - a better course, with some lovely holes. Accommodation in the Manor House - excellent. Food in Le Patio flattered a little to deceive. Everyone doing the right things and trying to impress but food not of the best quality, nor freshly prepared but heated-through, in some cases, also, highly priced. I guess they have to make their money somehow! as the stay we had was a very reasonable deal with golfbreaks. Overall a good experience and no complaints.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stuart09_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blisland, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 10 June 2014 via mobile

Three good golf courses all worthy of a round or two with the 2010 a really difficult challenge. Be prepared for very long rounds.
Stayed in the Manor House which was ok but overpriced. Breakfast in the Resort Hotel good. Bar prices far too expensive, but good bars/eating places close by. Friendly staff.

Stayed June 2014, travelled with friends
Helpful?
Thank Stewart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Wales, United Kingdom
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Stayed here recently after a late night flight from Birmingham airport. Checked in at 3am in the morning with no fuss and was given an outstanding room. Very comfy beds. Having stayed at the main resort I was pleasantly surprised. The staff the following morning were exceptional, professional, helpful and a credit to the resort. The Manor house is slightly cheaper than the main resort but the standards the same high level !

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
10 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 8 May 2014

A fantastic warm welcome from Gillian at reception. Very friendly and professional and knew her history and information about the hotel perfectly. First class service! Grace at check-out was super polite and professional too.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Manor House at Celtic Manor

Property: The Manor House at Celtic Manor
Address: House at Celtic Manor The Coldra, Newport NP18 1HQ, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in Newport
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Manor House at Celtic Manor 4*
Number of rooms: 70
Official Description (provided by the hotel):
Set within 2000 acres of parkland in the beautiful Usk Valley, this historic 19th-century manor house features original features such as wood-panelled walls and a sweeping wooden staircase.The Manor House at Celtic Manor offers 70 traditionally-styled guestrooms, each of which has been updated to offer a range of modern comforts, whilst still retaining the original character of the property.Guests can dine in the on-site AA Rosette restaurant, which is has direct access to the larger resort hotel. This features additional facilities such as 2 health clubs and spas, 3 championship golf courses and an outdoor play area for children. ... more   less 
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Also Known As:
The Manor House At Celtic Manor Hotel Newport
The Manor House At Celtic Manor Newport, Wales

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