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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Meals
After-hours, Drinks
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (2,249)
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2,243 results
Traveller rating
1,841
260
83
33
26
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LanguageEnglish
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Traveller rating
1,841
260
83
33
26
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Reviewed 1 week ago via mobile

We were greeted as we sat down by a young male server, who was very helpful and polite. Ice cream was amazing and our baby daughter thoroughly enjoyed her first ice cream at Joes ! The one major thing that spoiled our visit, was the...constant loud barking of orders, to the younger staff members, by a miserable sour faced supervisor called Andrea. She startled our daughter and other customers, several times with her loud, aggressive tones. Not what we should have experienced!! Her skills left a lot to be desired and I felt very sorry for the poor young staff members. Working with this supervisor looked like torture and I couldn’t wait to get out of the shop and away from her dulcet tones !! We will make sure it’s Andrea’s day off for our next visit, or take industrial ear plugs !!!More

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2023 via mobile

Family had been raving about this place for ages saying how it’s the best ice cream you can get. I had my doubt as how good can vanilla ice cream be… how wrong i was. Absolutely delicious, came two days in a row. Had a...cone with 2 scoops first and then the raspberry North Pole on second visit (see pictured). 10/10 would recommend.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2023 via mobile

First visit and so so good went back the next day. Can honestly say it was the very best vanilla ice cream I have ever tasted. The staff in the Mumbles branch are lovely and just wish there was a shop where I live!

Date of visit: September 2023
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Reviewed 23 July 2023 via mobile

Joe’s ice cream is always good according to the kids. Coffee is also v tasty. Good seating area. Only 4 stars as limited flavours. Gets very busy in the school holidays.

Date of visit: July 2023
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Reviewed 6 July 2023

Joe's is famous for being the best ice-cream there is. Having lived in many parts of Britain, I would agree with this. However, I would advise customers to stick to the basic flavours - vanilla, strawberry. others are OK, but a bit gimmicky.

Date of visit: June 2023
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Reviewed 27 April 2023

Whenever I am in Mumbles I visit here as the ice cream is lovely and the staff really friendly and good prices. Would recommend.

Date of visit: April 2023
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Reviewed 10 April 2023 via mobile

Whenever we’re in Swansea, we always try to get a Joes. That means it’s been a favourite for over 30 years and it hasn’t disappointed yet! This time we introduced it to our first grandchild and he loved it! Here’s to many more delicious visits!

Date of visit: April 2023
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Reviewed 30 January 2023 via mobile

The ice cream here is always superb and award winning. The vanilla is still our favourite but my son was able to have a vegan chocolate ice cream. Which he really enjoyed.

Date of visit: January 2023
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Reviewed 21 September 2022

Nothing has necessarily changed from my last review. Staff are still very Lovely, Ice cream is still the best and it's a staple of something to do in mumbles.

Date of visit: September 2022
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Reviewed 28 August 2022

Heard that it was good, but having visited, felt that it was very average. Staff could do more cleaning of the tables and maybe they could better organise the flow of customers in and out of the shop. The chairs and tables outside the serving...hatch seem pointless, as people are queuing right by you. Think of an ice-cream van without wheels, and that's what you're getting. Although we had planned to sit inside and to have one each, the sundaes weren't tempting, so we went for a double and a single cone and had a walk. My ice cream seemed as if it was melting when it was put in, whereas the other two flavours in a different cone held firm.More

Date of visit: August 2022
Helpful?1  
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Reviewed 19 August 2022 via mobile

This was recommended by a local person in Swansea and I must say, the ice cream was incredibly delicious.

Date of visit: June 2022
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Reviewed 27 July 2022

Had my first ever joes on a trip to Swansea as it was recommended a lot to me & safe to say it did not disappoint!

Date of visit: July 2022
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Reviewed 2 July 2022 via mobile

While visiting The Mumbles I decided to research where to buy / have nice ice cream (having tried a small amount from another venue in the area - not Joe’s ice cream). I came across reviews for Joe’s and saw that it was located on...the walk back to my car. I decided to go here and chose a couple of flavours on a cone. I stood at the window and a lady came to serve me shortly, the welcome / greeting was less that ‘warm’ but I decided to order nevertheless. The 2 flavours chosen (chocolate and mint choc chip) tend to be my usual go to choices as I know I enjoy them. I was firstly disappointed to see that my cone was just a basic ordinary cone that one would expect from your everyday ice cream seller or one you can buy in boxes in supermarkets. I expected a sugared cone like you do in good quality ice cream shops : parlours. The cost for the basic cone and 2 flavours was not worth it and the taste was nothing special. I have tried ice creams of these flavours at countless locations and Joe’s was nothing special. Needless to say, I would most likely go elsewhere to have ice cream / desert when visiting The Mumbles again.More

Date of visit: June 2022
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Reviewed 29 June 2022

Having finished my rissole and chips from Dick Bartons, I reckoned a walk from the car park would make just enough room for a Joe's down Mumbles. Weather wasn't great so we ate in this time. For those not familiar to Swansea, Joe's ice-cream is...an institution and if you're going to be serious about it you have to get one fresh from one of the 3 parlours. The ones out of a tub from shops that also sell it just don't taste the same. Anyway, 3 of us had strawberry marshmallow sundaes while the clever choice would be to have raspberry crumble sundae, which is what I did. They had medium, I had small but only because I'd had a medium the day before. It was lush.More

Date of visit: June 2022
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Reviewed 26 June 2022 via mobile

Joes Ice Cream offers a very unique ice cream experience. Once you have one you will always go back. Stunning establishment with an amazing tasting ice cream

Date of visit: May 2022
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Questions & Answers
Ask a question
robocop8
6 May 2016|
AnswerShow all 2 answers
Response from B9488WVjohnp | Reviewed this property |
The prices in Joe's are very good value, excellent quality. If you compare individual items, I find the tea, coffee and sandwiches cheaper.
0
Votes
Samantha1990x
31 August 2015|
Answer
Response from Craig7707 |
Some of their flavoured ice cream is I believe
0
Votes
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JOES, Mumbles - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Joes

Yes, Joes offers takeaway services.

Joes is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4