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“Wonderful staff and location”

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Swansea Marriott Hotel
Ranked #4 of 22 Hotels in Swansea
Naples, Florida
Level Contributor
421 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“Wonderful staff and location”
Reviewed 21 August 2014 via mobile

Last minute situation forced us to obtain a booking. Every detail was smooth and easy. Staff coordinated the transition and could not be more efficient and pleasant. Location is central plus scenic. Add to that the Starbucks. Magnificent.

  • Stayed August 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chaucer39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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951 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
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English first
Reading, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2014

We had a lovely few days here back in Easter with our children (aged 6 and 4).
The hotel was a great base for exploring the area.
It was our children's first stay in a hotel and they were made to feel very welcome.
In particular Lauren on reception was very friendly and helpful.

  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank RuthOnHols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2014

Stayed here for a week on a business trip. Hotel was nice and clean. Beer was on the expensive side, but that's to be expected from this sort of hotel. Breakfast was good, but the hash browns were the best I've ever had at a hotel!!! WIFI was ridiculously expensive. It would have cost me an extra £75 just to have WIFI!! I find it ridiculous in this day and age that WIFI is yet to be made available for free at all hotels!!!!

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nathan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stourbridge, West Midlands
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 August 2014

Stayed here a couple of weeks ago. The staff were pleasant and helpful. Our room was on the first floor and the stairs were in need of a good vacuum. There is no lift. Our room was clean but tired, definitely in need of some TLC and although I booked a double room we were given a single, but that's no big deal. I found the bed hard.
The shower was pathetic, we had to run around in the bath to get wet and the temperature control was hard to get just right. We had no toiletries in our room either. Our friends did.
Our friends room on the ground floor was much smarter and had obviously undergone a makeover. We were both charged the same which, I have to admit, I found a little unfair in view of the apparent differences.
The food was good. We ate in the bar in the evening. The food was served quickly, was hot and well presented. Breakfast too was fine.
With a little TLC this would be a really lovely hotel. I have given it 4 stars because no half stars. In Reality 3.5

  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Sue104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
83 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 August 2014

Comfortable hotel within a stones throw of the sea front. The bed was very comfortable and the room was of sufficient size. The minibar was not stocked, you have to ask, but there was tea and coffree. Internet access was provided free of charge with my room rate/marriot card, but is otherwise chargeable. Free parking was available by providing reception with the car registration number. The hotel was a short walk to the city centre.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank drakeekard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 15 August 2014 via mobile

Stayed here for two nights in August,the hotel is in a great location,2mins away from the beach and local amenities. The staff at the hotel were very helpful and nothing was too much trouble. On the second day one of our room keys stopped working,one of the housekeeping attendants spotted us and offered to get the key changed and bring it up to the room!

The room was a great size and included a safe,iron,hairdryer,tv and fridge. Only thing that was an issue was the fee for the wifi,but overall was a great stay! Thank you Marriot Hotel for making our visit even more enjoyable!

Stayed August 2014
Helpful?
Thank Jdwings1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 August 2014

Stayed for one night in August. Room was comfortable with nice view of the sea/beach. It was clean, spacious and beds were very comfortable. Staff were very helpful and courteous. Pool was clean. Breakfast was nice - good selection and fresh. Parking very convenient. Hotel in great location too - 1 min walk to seafront, beach and marina. Few mins walk to centre of city/shops and to the leisure centre with its great swimming pool/slide.

Dropping one star as rooms did not have free WIFI - only in reception area was it free otherwise it was a daily charge. Hotel chains really need to sort this out.

Will stay again

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bluemos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swansea Marriott Hotel

Property: Swansea Marriott Hotel
Address: Maritime Quarter, Swansea SA1 3SS, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Swansea
#2 On the Beach Hotel in Swansea
#4 Family Hotel in Swansea
#4 Business Hotel in Swansea
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Swansea Marriott Hotel 4*
Number of rooms: 119
Official Description (provided by the hotel):
In the bustling Maritime Quarter on the enchanting Swansea Bay, the Swansea Marriott Hotel captures the charm and beauty of its Gower peninsula surroundings. A gentle stroll to the city centre is complete with lively markets and attractions. Surrounded by the very best of Wales' golf courses, a short distance from the Liberty Stadium and Ffos Las Racecourse, the Swansea Marriott Hotel has appeal for all. Experience a superior level of service and the warmest of Welsh welcomes. Our spacious guest rooms offer supreme comfort and functionality. Make use of your in-room workspace, before unwinding in our Leisure area, with mini gym, pool and sauna. The hotel restaurant serves local produce complemented with fine wine, which follows through to our extensive room service menu. The Swansea Marriott Hotel has an impressive Conference and Banqueting facility, complemented by expert catering. Whether you're on business or a relaxing break, the Swansea Marriott is the ideal venue. ... more   less 
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Also Known As:
Marriott Swansea
Swansea Marriott Hotel Wales

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