We stayed at the Dragon a couple of years ago & were sorely disappointed at the decline in both the standard of service and the lack of maintainence. The reception staff were helpful and friendly but our room was clearly lacking some paint and general care, the sink was cracked and a good scrub at the tiles would not have hurt , but the bed was clean and having travelled 300 miles in pouring rain the effort was too much to move. We went down to dinner, which was in the bistro -very limited menu. We both had salmon with tagitellie and veg served in some sort of sauce which was like dishwater & the veg was hard to find!. The waitress came to ask if everything was okay and left without an answer! We decline desert and when asked again if our meal was okay I advised that No it was very poor but as we were tired and had had a long journey did not pursue this any further. In the morning the breakfast was good but again we waited about 25 mins and the service was poor - one of the waitress was positively rude when we asked for tea. I did gp to speak to reception and they deducted the breakfast off our meal promising to get back to us on the dinner and the overall level of service from the catering staff which they never did.The following night we ate elsewhere. Shame really after our previous visits had been good although little noise good location in centre of town.
- Official Description (provided by the hotel):
- Situated in the heart of the city centre of Swansea, The Dragon Hotel offers excellent service and superior facilities that will make for an unforgettable stay. The central location of the hotel means that it is easy to access by car from the M4, 5-minute walk from Swansea Train Station and the central Bus Station. There are many attractions to see and do while staying at The Dragon Hotel, you are within a 5-minute walking distance of Swansea's Grand Theatre, Waterfront Museum, LC2 Water Park not forgetting the vibrant night-life. In addition to the numerous attractions that are within walking distance there are many other local attractions along with award winning beaches, like Rhossili Bay; voted one of the best beaches in the world. All bedrooms are well-appointed offering guests Free Wi-Fi, air-conditioning, flat screen TV, bathtub & shower, 24-hour room service, daily housekeeping and 24-hour reception. When staying at The Dragon Hotel all guests can benefit from Free access to the Leisure Club that features an 18-metre indoor swimming pool, male & female saunas, gymnasium. Beauty treatments are also available to book in advance. When it comes to dining, The Dragon Hotel has a stylish yet relaxed Brasserie & Cafe Bar which serves AA Rosette awarded European style cuisine and a range of light snacks. Bar facilities are available from The Dragon Brasserie & Cafe Bar, offering a wide selection of alcoholic drinks. An all-you-can-eat buffet breakfast is available each morning, which includes traditional British breakfast and a wide continental selection. The Dragon Hotel is one of the few city centre hotels that can offer on-site car parking, charges do apply. ... more less
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- Also Known As:
- Dragon Hotel Swansea
- The Dragon Hotel Swansea, Wales