The Dragon is a well-appointed hotel situated close to Swansea city centre. We visited on Saturday (30 August), staying one night.
Our room was fine, with a very comfortable bed, and all the appropriate facilities; the shower, however, was little more than a dribble.
One minor irritant was that I rang reception and ended up having to leave a message on the answerphone (asking for help with connecting to the wifi system). I had no response.
We had dinner in the hotel. The food was superb, and was matched with attentive, good-humoured service. A really pleasant experience.
Breakfast, however, was a totally different matter. The food was good, but the service was extremely poor. No one seemed to be paying much attention to the fact that the food kept running out - keeping guests waiting for some time before it was replenished. I, myself, spent time waiting for eggs, and ended up eating my breakfast after my wife and friends had finished theirs.
I do agree with the guest who commented on the street noise. It wasn't so bad for us, as our bedroom was on the top floor, but it did disturb our friends.
I think that if the hotel management addressed the quality issues I've raised, this could be an excellent place to stay.
- Official Description (provided by the hotel):
- The Dragon Hotel is one of Swansea's premier 4-star hotels and is located in the heart of the city centre, offering guests excellent hotel accommodation, a variety of dining options, Conference & Banqueting facilities, a Health Club and chargable on-site parking. The hotel has 106 en-suite, fully air-conditioned bedrooms and features high-speed Wi-Fi internet access and flat screen digital TVs. The Health Club features an 18-metre indoor swimming pool, male and female saunas, a well equiped gymnasium with qualified personnel on hand and two treatment rooms, offering Holistic and Sports Massage Therapy, as well as an extensive choice of beauty treatments. The Piano restaurant, situated on the first floor is open for dinner every evening and offers excellent AA rosette standard food, with panoramic views across the town. Our Brasserie Cafe Bar located at the front of the hotel is open all day, offering an informal destination for breakfast, lunch, light meals and hot & cold drinks. An ideal venue for that special event or conference, the hotel can accommodate upto 200 guests in the Pembrey Suite. The Dragon Hotel has long been a Swansea landmark and is within walking distance of many local attractions, such as the beach, marina, shops, theatre, restaurants, and vibrant night-life. ... more less
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- Also Known As:
- Dragon Hotel Swansea
- The Dragon Hotel Swansea, Wales