I'll start with the positives: The warm welcome and helpful attitude of the staff saved my weekend. I made a mistake with the reservation but both Olivia and Karen went way over the call of duty to help me and managed to sort my booking woes. Karen was friendly all the way and made us feel like valued guests.
I quite enjoyed the location as I spotted the "Call centre" building and took a few pics by Nev's van (only people who watched the TV doc will get this).
It is true that the Hotel and rooms are a bit dated, specially the bathrooms, but both rooms I got were clean and had everything you need for a good night (good quality linens, tea and coffee facilities and a window that opens to allow fresh air into the room).
Sadly there's a lot of noise in the corridors, we could hear every person walking outside. To be fair, this hotel is priced accordingly and good value.
I didn't have time to check the leisure facilities or walk by the lake outside the hotel.
I would stay again if I was in the area, and I must thank the staff again for helping me with the booking problem. That was the true meaning of hospitality.
- Official Description (provided by the hotel):
- Mercure Swansea Hotel is located less than a mile from the M4, walking distance from the Liberty Stadium and only three miles from Swansea city centre, making it the perfect location for shopping trips. With lakes and extensive grounds surrounding the hotel, a short distance from the spectacular Gower Peninsula, Mercure Swansea Hotel is ideal for scenic walks and breathtaking views. Nestled between Cardiff and the stunning West Wales Coast, Swansea close to popular tourist destinations such as Tenby, Brecon Beacons National Park and Botanical Gardens. Mercure Swansea plays host to 119 bedrooms, a relaxing contemporary Bar & Brasserie, Health and Fitness Club, Swimming pool, Meetings and Conferences rooms, Weddings (Licensed) and fabulous live entertainment. High speed Wi-fi is also available throughout. ... more less
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- Also Known As:
- Mercure Swansea Hotel Swansea
- Ramada Swansea
- Swansea Ramada
- Mercure Swansea Wales