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Premier Inn Swansea Waterfront Hotel
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Reviews (1,613)
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1,613 results
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775
584
176
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29
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All reviewstesco expressbeefeater restaurantcar parkcity centrepay and displaywater frontper daythe ground floorlovely locationair confirst floorfamily roomnight's sleepgood nights sleepbars and restaurantsstayed for one nightcomfy bed
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984 - 989 of 1,613 reviews
Reviewed 28 May 2014

Extremely good value for money. Paid £36 per night for the room for 2 adults and 2 children. Breakfast was also exceptional value for money since Kids eat free.
Room was very clean. Good location for exploring the Gower.
Attached Beefeater was also really good - I have not eaten in a beefeater for 20 years, but the food and service was excellent.

  • Stayed: May 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank PaulFarnhamUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 12 June 2014

Thank you for your excellent comments on our Hotel. We were pleased that you had an enjoyable stay and had a room at such a great value. It is great to hear that you enjoyed your food and the service you received from the staff at the Beefeater restaurant. Looking forward to welcoming you back in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

One of the best Premier Inns I have stayed at. Everything was very good from check-in to check-out. The only observation is that the nearby Tesco Local store make quite a lot of noise at night emptying bins and moving trolleys around - not a huge problem, but we were aware of the noise - that said, it would only be a problem if you are in a room overlooking the rear carpark.

Our rooms were spotlessly clean and perfectly well appointed with a (small) flatscreen TV comfy bed, tea and coffee etc.

The disabled room we reserved was very well equipped with a complete wet room (step free to the shower) with grab rails everywhere necessary and a shower seat.

Staff were very friendly and helpful and provided a map of the area (good touch).

The area has been recently modernised, and is now very pleasant. It is a very short walk to a few local bars and restaurants, and a reasonably short walk (about 10 to - 15 minutes) to the City centre.

Room Tip: Rooms overlooking the front of the hotel are quieter - The Tesco store nearby makes quite a lot of noise at night.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank deltaseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 12 June 2014

Thank you for your comments on your review of our Hotel. We always strive to offer the best service we possibly can and pleased to see that you were happy with the service you received from our staff. Hope to be welcoming you back in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

My wife and I stayed here on the last night of a 4 day break to the Gower peninsula. Internally the hotel is exactly what you would expect from this chain. It is clean, modern and slightly soulless - but reasonable value for the money (£74 exc breakfast which you can buy separately). The bed was comfortable and the room was fine, but overly hot/stuffy. Whilst we could open the window, the music from the bars just over the other side of the quay was very loud - only a problem if you want to sleep before midnight. And maybe it was only because it was the bank holiday Sunday.
At ground floor level there is a Tesco Metro store, which some will find handy. There is also a quite pleasant Beefeater where we had a buffet style breakfast. They do evening meals and drinks as well.
The hotel is situated in the renovated docks area which is mainly commercial office blocks etc, although there are a few bars and restaurants. It is only a short 10 minute walk to the main centre of Swansea for a greater variety of eating and drinking venues, and the shops. It is also quite interesting to walk around to the other part of the docks which have now been given over to mooring swanky yachts and some nice apartment blocks, but also retains elements of a working port. The sandy beach and promenade are quickly reached.
The staff at the hotel were generally helpful and pleasant and on reflection it would probably have been better to stay here for more nights and travel out, rather than stay in Mumbles, 5 miles away on the other side of the bay.

Room Tip: Premier Inn have introduced an automated check in system on arrival so the ability to select/request a room may be limited. But the rooms overlooking the water (rather than the car park) are clearly the ones to try for.
  • Stayed: May 2014, travelled as a couple
    • Value
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1  Thank RedCompliance11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 12 June 2014

Thank you for reviewing Swansea Waterfront Premier Inn, we are glad you enjoyed your stay, and our hotel's location. In regards to a hot room, all rooms are facilitated with a fully working air-conditioning system. I am sorry if this was not working during your stay. Thank you again for your comments

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Reviewed 28 May 2014

Having arrived at the premier inn Swansea Waterfront for a 2 day break, we were pleasently surprised by the location. A clean and tidy place to stay, as well as really helpful staff were nothing was to much trouble. A beefeater grill next door with a huge breakfast each morning. keep up the good work guys..........

Thank kmorr6944
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 12 June 2014

It is a delight reading your review. Thank you for taking the time to write it. All our staff at the Hotel and Beefeater restaurant will be delighted reading your comments. We look forward to welcome you back in the near future

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Reviewed 27 May 2014

great place to stay and view if you get the right room . fantastic breakfast and dinner underneath the hotel . clean rooms very well kept
a bit to cramped if 2adults and 2 teenagers in one room to much being in the same house with teenagers let alone the same room; seriouly good hotel the only bad thing is the price of the car park £5.50 A DAY

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 12 June 2014

Thank you for reviewing Premier Inn Swansea Waterfront. I understand that some of our rooms are small to acommodate families,and appreciate you taking the time to give us this feedback. Hope to be welcome you back in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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