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Premier Inn Swansea Waterfront Hotel
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Reviews (1,636)
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All reviewstesco expressbeefeater restaurantcar parkcity centrepay and displaywater frontper daythe ground floorlovely locationair confirst floorfamily roomnight's sleepgood nights sleepbars and restaurantsstayed for one nightcomfy bed
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Reviewed 14 June 2014

This was my first experience of staying at a Premier Inn Hotel so I was both curious and apprehensive about what to expect as I usually like to stay in B&Bs, but I have to say it was great!

The hotel is new, modern, clean and functional and the check-in and check-out experience so simple and quick.

I was here with a friend to attend a cycling event nearby and had a great stay. The TV and internet wasn't great, but there is a Tesco Express downstairs in the building which is a plus, particularly if travelling on a budget. Would happily stay here again!

  • Stayed: June 2014, travelled with friends
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Thank MissNinja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 7 July 2014

Thank you for your review and for scoring us so highly. We do understand that at times we have issues with the wifi but we are working on improving this service. We appreciate your feedback and hope to be welcoming you back in the near future

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Reviewed 13 June 2014

We stayed here for 4 nights in late May & could not fault it in any way. From reception staff to cleaning staff everyone was smashing - really welcoming and helpful. The room was up to the usual Premier Inn standard with a fantastically comfortable bed,large bath sheets and plenty of tea & coffee with extra available at reception. The Waterfront Beefeater Grill which is attached to the hotel was exceptionally good & we chose to eat there 2 evenings and had the breakfasts each morning. The flat iron steak and the lamb rump were both delicious.
The hotel is in a great location & about a 10 minute walk to Swansea shopping centre. We used it as a base to travel to the Gower Peninsula & the Botanic Gardens of Wales & we also found plenty to see in the various museums in Swansea especially as there are a lot of celebrations of Dylan Thomas's life this year. Thanks to all for a very enjoyable stay.

  • Stayed: May 2014, travelled as a couple
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1  Thank SBarnesDarlington_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 14 June 2014

Thank you for your glowing review. I am glad you enjoyed your stay with us at Swansea Waterfront. I will be sure to pass on your comments to the team.Thank you also for the positive comments with regard to the food at Beefeater Restaurant. Hopefully we will be welcoming you back in the near future!

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Reviewed 10 June 2014

Great stay but beware car park charges of over £5 per 24 hours. Nice area to stroll round, pleasant restaurants in easy walking distance. Hotel very good and clean, no noise from other rooms. Everything efficient.


  • Stayed: June 2014, travelled as a couple
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2  Thank Chrissy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 14 June 2014

Thank you for your feedback. In regards to the parking we aim to ensure that all guests arriving for the first time are made aware of this via email.I can only assume that you didn't receive this and I apologise for that. We hope you enjoyed your stay with us at the Hotel and hope to be welcoming you again

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Reviewed 10 June 2014

Good example of a modern premier inn
Clean
Modern
Comfortable
Good bed
Great nights sleep
Good location for both the town center, waterfront & wind street
Car parking next door privately owned and £5.50 for 24 hours such is not expensive but machine takes cash, has a credit card telephone number which didn't work & had parking wardens hovering to give out tickets .
Go prepared with the right change!
Breakfast was ok, typical premier inn.
Would I go back? Yes so I suppose it's passed the test.

Stayed: June 2014, travelled on business
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 14 June 2014

Thank you for taking the time to review your stay. We do hope to welcome you back in the future.

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Reviewed 9 June 2014

Second time we have stopped here, and i will keep on stopping here as it's a great hotel. Staff are great and they will do anything for you. Rooms are clean and to a high standard. Bring on next booking.

  • Stayed: May 2014, travelled with family
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Thank Sian73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISwanseaWaterfront, Manager at Premier Inn Swansea Waterfront Hotel, responded to this reviewResponded 14 June 2014

I'm delighted to read your review. It's lovely to hear that a guest has enjoyed their stay and that will continue to come back. We hope to see you again in the near future and for you to have such another great stay.

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