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Review Highlights
A fantastic time.

My son and I love going to LC2. I was a little concerned about the temperature of the air but when... read more

Reviewed yesterday
DrRay73
,
Kidwelly, United Kingdom
via mobile
Very family friendly place to visit.

The main facility is the swimming pool which is more like an indoor waters park. Plenty to occupy... read more

Reviewed 2 days ago
Gary W
,
Swansea, United Kingdom
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All reviews wave machine lazy river climbing wall changing rooms wave pool soft play main pool great slides leisure pool wave rider changing area tots all ages lovely pool leisure centre play area great facilities
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Reviewed 3 September 2018

We had another excellent visit to the LC2. We choose the busiest sunday of the year. Raining and bank holiday but we really enjoyed especially my little 8 year old girl. We'll be back again very soon

Date of experience: August 2018
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LC S, marketing at The LC, responded to this reviewResponded 7 September 2018

Kate, thanks so much for your review, I am delighted to hear that your daughter in particular enjoyed your visit and that you will be visiting us again, Lyndsey.

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Reviewed 30 August 2018

got scammed by there staff pressure selling us a 3 month (newyear special offer) membership just after xmas only to find out they signed me up to a 6 month contract , they been trying to find a conformation email for 6 months but they can only find what they should of sent me & not what WAS sent to me, the original person who signed me up has been avoiding me and is always on a day off when i ask to speak to her (suprise suprise!) , we used to spend roughly £40 a week taking the kids swimming & food ect but now use another local pool that doesnt try to scam us just to hit sales targets , scammers at there best hiding behined a big name! its already cost the lc a few hundred quid in lost revenue & ill continue do my best to keep people aware of your scam around the xmas period!

Date of experience: March 2018
Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LC S, General Manager at The LC, responded to this reviewResponded 30 August 2018

We are sorry to here you feel this way Tom. Bay Leisure is a not for profit business that has no agenda other than to offer a great leisure facility in Swansea for all. We have tried to assist you over the last few months both in person, via the phone and through detailed correspondence, in an attempt to resolve your membership concerns, to no avail. Disappointed with your comments and would totally disagree with your feedback. Nic

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Reviewed 29 August 2018 via mobile

We decide to take our baby for her first swimming experience but was a big let down as the water was way to cold for her we ended up in the jacuzzi so she would not be to cold so would everyone to be careful as you should have to pay so much to end up been in for two minutes as your child will be to cold

Date of experience: August 2018
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LC S, General Manager at The LC, responded to this reviewResponded 30 August 2018

Simon, we are really sorry to hear your visit did not go as planned. The LC is often used as a pool by parent introducing their children to the water for the first time as the water temperature is 31 degrees C, a lot warmer than your standard swimming pool. Although we do not charge babies for entry, if you only stayed for a short while I can see how you might see the experience as costly at peak time.

We would love to see you back and would mention that we have Aqua Tots sessions Mon - Fri during term time and they are priced differently. I hope you will give us another chance as the LC is a great place for the younger ones. Nic

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Reviewed 29 August 2018 via mobile

My children love the lc2, they were in the water for 2 hours today and came out exhausted, always a great sign!!

The water slides, wave machine and rip current set this pool apart from other swimming pools, also 2 excellent young children's areas, fun for all the family.

Date of experience: August 2018
Thank The Life Of C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LC S, General Manager at The LC, responded to this reviewResponded 30 August 2018

Great to get this kind of feedback, many thanks for taking the time to let us know

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Reviewed 28 August 2018 via mobile

We visited here for some water park fun. Parking was plentiful but when we entered the reception area we were told there was an hour wait for entry to the pool. At the time we were frustrated, but we went to the cafe and had drinks. When we went in we were grateful for the management of numbers. The pool was very busy but swimmers were managed in and out so the queues for slides were short. Thank you. 1.5hours of joyous fun with active lifeguards managing any misbehaviour. Changing rooms were generally clean and staff were visible. Will definitely be returning.

Date of experience: August 2018
Thank UncleTravellingPaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LC S, General Manager at The LC, responded to this reviewResponded 30 August 2018

Great to get your feedback and thanks. The summer is a peak period for the LC and it certainly can be a challenge managing our visitor numbers, we look forward to seeing you again soon. Nic

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