It was disappointing to stay at the highly hyped Townhouse across the road from the main building, it felt like an annex to the beautiful main hotel and that indeed is what it is. However, it seemed to all my party to be reminiscent of a pack packers hostel. Carpets in all public areas heavily stained and smelly. Poorly maintained.
I understand that there are planning difficulties with the exterior of the building, but our room had no air conditioning ( that you might expect from a 'boutique' hotel) and when I told the receptionist that sleeping had been difficult due to the lack of fresh air as the windows would not open, I was told that I should have asked for a fan. When I informed her that a fan had been provided, I was met with a dismissive comment that 'it would have been nice to be warm', again to be fair, it was a very warm night, but this comment was not helpful. I was not offered any redress.
In the bathroom, the lighting should have been brighter. The decor of the bathroom reminded me of Hannibal Lector's cell. This was the 'accessible' accommodation, which was adequate.
Tea and coffee provisions were only adequate. The only outstanding part of our stay was the breakfast, which was very good.
Overall, definitely not worth the money or stress. This was Premier Inn standard at over hyped prices.
- Official Description (provided by the hotel):
- Morgans Hotel is located in the heart of the maritime quarter, within walking distance to the city centre of Swansea. The Main Hotel has 20 rooms of accommodation, a bar lounge, restaurant and conference facilities. The Townhouse, situated across a small side road from the main hotel, has an additional 22 bedrooms. Please note that we are unable offer room service in the Townhouse. The restaurant is open seven days a week to residents and we serve bar meals in our bar lounge daily. The restaurant is open to the public from Wednesday evening through to Sunday lunch. The hotel is non-smoking and we have disabled access and facilities. ... more less
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- Also Known As:
- Morgans Hotel Swansea, Wales
- Morgans Swansea