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Ibis Swansea
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Reviews (857)
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All reviewspark and ridecar park sidewet roomcity centremain roadfree parkingwhat it says on the tinroad noisebuffet breakfastbudget hotelssaturday nightplenty of parkingcomfortable bedbeansone night stayan overnight staytea and coffee
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Reviewed 2 November 2013

helpful staff and great welcome for out dog, so important. sad that steve has left but the new guys were very helpful, walk over to spar garage and they are also very friendly. enjoy the walk into swansea. for meeting up with family great space and also
good value breakfast.




  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank 335annh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013 via mobile

Staying at the Ibis in Swansea and at first it was a good experience, on arrival the receptionist was really helpful and we checked in early. Friends of our were staying here too but had a problem with the lock on their door in that it wouldn't work. However they changed rooms without too much problem.


We went out for a few hours and arrived back early evening, after getting unchanged ready for a shower we realised we didn't have enough towels so rang reception. We were told to come down to reception to get some, I explained that we were undressed and I was told they would bring some up to our room, over 45 minutes later we were still waiting! I rang reception again and got a rude response telling us to come down and get them, I explained that we weren't dressed and were told they would bring towels up to us, the man told me that he wouldn't be bringing any up in an abrupt manner!

You have to pay for use of the very basic tv!!! There is no bin in the room either. Rubbish service, for the price you can get better!

Stayed: November 2013, travelled with friends
1  Thank Melanie_Rossiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

1st room TV didn't work, 2nd room panel heater didn't work! After 1st night had to ask for bins to be emptied, tea & coffee to be replenished and soap to be filled. Does no-one check everything works?

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

My room for anyone interested was 133.

I arrived, was told there's a problem with the room lock so reception would have to let me in.

The room is basic, clean but I noticed lots of little things.
The Electric radiator was hanging at a funny angle as it was being held on by only one wall bracket, if you knocked it then there's not much to stop it coming off completely.
The Bathroom door handle was loose.
Window handle was totally loose,
The obligatory loose toilet seat.
Torn bed quilt.

Advertises Free wireless in room - 100% no signal at all - staff don't care.
Breakfast was very poor - powdered egg, cold bacon, hard over cooked sausages

Room Tip: I noticed a Premier Inn only 0.5 mile away, looks far better value and facilties
  • Stayed: October 2013, travelled on business
    • Value
    • Location
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Thank fatdadkev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

I stayed at the Ibis Swansea for 2 nights. The web site is advertised as WiFi available in reception and all rooms. I was in room 35 and there was no WiFi available at all. When I enquires at reception, I was told, we know. WiFi was available in reception. The TV had no BBC channels available. The hotel is by a dual carraigeway. If you are facing the car park it may be ok, room 35 is on the dual carraigeway side and the noise of the passing vehicles are quite noticable in the room. It meant it was very hard to get a good nights sleep because of the noise. Would I stay here again, its a definite No

Room Tip: Get a room near reception and on the car park side (even number rooms on ground floor)
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank atcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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