We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It were okay”
Review of Ibis Swansea

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ibis Swansea
Ranked #4 of 22 Hotels in Swansea
Reviewed 23 May 2014

I were very disappointed the lighting didn't work left in darkness for most of the night thank god the TV worked staff were friendly would of recommended the place if closer to city centre taxi's were not cheap

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank tazzydjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 29 May 2014

Dear tazzydgr,

Thank you for taking the time to tell us about your stay at the ibis Swansea, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that maintenace are checking all the rooms to try and find out why you had no lighting in your room and to ensure no future occurrences.

We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis Swansea and provide you with a genuine hassle-free experience.

Kind regards
Kate Davies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (801)
Traveller rating
Traveller type
Time of year
Language
  • More languages

413 - 419 of 801 reviews

Reviewed 22 May 2014

We stayed for 2 nights. The Ibis is well placed to visit the beaches, the harbour and the town. All staff were friendly and helpful, but especially one young man who greeted us on arrival, cleared up around everyone at breakfast and checked us out when it was time for us to leave. We had a family room on the ground floor, on the car park side. This meant we had a sofa to sit on. The room was clean and bright. Toileteries are provided. There was tea and coffee in the room, and more available in the dining area if required. Internet was free. There were some TV channels in the room, and a large TV screen that seemed to have all channels in reception. The reception area was spacious with comfortable seating and a pool table, the restaurant and bar. The breakfast was more than adequate and some local produce was available. We didn't have the evening meal. If I was ever travelling this was again, I would certainly use The Ibis again.

Room Tip: If you are a light sleeper, ask for a room on the car park side. The main road is on the other side...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WestcountryAlfie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 29 May 2014

Dear WestcountryAlfie,

We very much appreciate your comments regarding your stay at ibis Swansea. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope that if you passing this way again you will join us.

Yours sincerely,

Kate Davies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank victor w
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 29 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Frank A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 19 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank r0bbiejb
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 19 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank GDBM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 19 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 May 2014

My Husband and i stayed over night last friday (09/05/14), the hotel was easy to find and plenty of free parking. We book well in advance so paid £29 for the night. We regularly stay in hotels due to work and I never leave feedback or reviews but i was so impressed with our room and the service we recieved i felt i had to make an exception this time. The room was lovely with plenty of room and the ensuite was very modern. The bed was one of the most comfortable ive stayed was a very fresh looking mattress topper. Thank you for such a nice visit to swansea and we will be coming back.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Victoria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSwansea, General Manager at Ibis Swansea, responded to this reviewResponded 19 May 2014

Dear Victoria D
Dear STUART WOODMAN,

We very much appreciate your very positive comments regarding your recent stay at ibis Swansea. It is always a pleasure to receive feedback.

I will share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Kate Davies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Swansea hotels
2.4 mi away
Mercure Swansea
Mercure Swansea
#13 of 22 in Swansea
740 reviews
1.4 mi away
Swansea Marriott Hotel
0.4 mi away
Village Hotel Swansea
Village Hotel Swansea
#3 of 22 in Swansea
1,750 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Travelodge Swansea Central Hotel
5.4 mi away
Travelodge Swansea M4
Travelodge Swansea M4
#10 of 22 in Swansea
232 reviews
1.4 mi away
The Dragon Hotel
The Dragon Hotel
#6 of 22 in Swansea
976 reviews
Show Prices
Show Prices
Show Prices

Been to Ibis Swansea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Swansea

Address: / a 483 Fabian Way, Swansea SA1 8LD, Wales (Formerly Ramada Encore Swansea Bay)
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 22 Hotels in Swansea
Price Range: £35 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Swansea 2*
Number of rooms: 99
Official Description (provided by the hotel):
The Ibis Swansea Bay hotel, featuring 99 modern rooms, a restaurant and a bar, is ideally situated in the heart of the SA1 waterfront development. The hotel is just five minutes from centre of the city of Swansea and its cafe and bar district, a ten to fifteen minutes drive to tourist attractions such as the Dylan Thomas Centre, the Grand Theatre, the National Maritime Museum as well as Gower Peninsula and its award winning beaches. Free car parking is available to hotel guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, TripOnline SA, Expedia, Hotels.com, Ebookers, 5viajes2012 S.L., HotelsClick, Evoline ltd and Cancelon so you can book your Ibis Swansea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Swansea Hotel Swansea
Ibis Swansea Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing