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“Great place to stay”

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Premier Inn Swansea City Centre Hotel
Ranked #2 of 22 Hotels in Swansea
Certificate of Excellence
Reviewed 12 February 2014

Good clean accommodation with decent restaurant attached. Attentive polite staff, obviously well trained. Everyone from front of house to cleaners made us feel welcome. Also, the meal deal was very good value.


The meal deal is very good value.

  • Stayed: February 2014, travelled with family
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Thank Giuseppe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 15 February 2014

Thank you very much for your review. We are delighted that you enjoyed your stay and that our clean, comfortable room and helpful team here met your expectations. So glad you enjoyed your meal in the restaurant. Your comments will be passed on to the teams. We value all feedback that we receive from our guests and look forward to welcoming you back soon.

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540 - 546 of 821 reviews

Reviewed 10 February 2014

Central location for town centre & nightlife. Downside is that you have to pay for parking but it is right in the centre & you get a discount if you validate parking ticket at hotel. Parking for 24 hours for payment. Good breakfast, freshly cooked. Very pleasant hotel staff.

  • Stayed: February 2014, travelled with friends
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Thank Madge65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 11 February 2014

We are so pleased to hear you enjoyed your time here at Swansea City Centre Premier Inn and I will take great pleasure in passing on your comments to the restaurant staff regarding the breakfast. Many thanks for taking the time to leave us feedback.

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Reviewed 7 February 2014 via mobile

Warm welcome on arrival ...rooms are not as nice compared to newer Premier Inns but clean and comfortable..Due to a drink opening in my suitcase l had to wash some clothes on arrival.These were dried by the hotel and ready the same evening ! Lovely steak dinner and service later .At breakfast , l mentioned it was my birthday and within five minutes received a birthday card ..Service at Premier Inns is exceptional and the reason its my first choice.Thankyou to Richard,Aled and Rhys for making my stay special

Stayed: February 2014, travelled on business
1  Thank lozzamozza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 11 February 2014

Thank you very much for rating us on Trip Advisor. I'm very glad you enjoyed your stay at the Swansea City Centre Premier Inn and you thought the staff were friendly and helpful. I will pass your comments onto them. Myself, and all the staff look forward to welcoming you back in the near future.

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Reviewed 1 February 2014

Lovely welcome at reception, comfy beds, well soundproofed from Wind Street and a good hot bath. What more could you ask for at this price?. I've stayed in much more expensive hotels in Swansea and had a much worse stay.

Room Tip: Our room on the third floor was good
See more room tips
  • Stayed: January 2014, travelled with family
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Thank Livingfortheholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 7 February 2014

Thank you very much for your review. We are delighted that you enjoyed your stay with us and were pleased with your room. I will certainly pass on your comments to our reception team. We look forward to welcoming you back in the future.

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Reviewed 28 January 2014

Due to be on the night club street, main clients were young (often drunk especially weekend time) people. Not a real problem if you don't mind few noises made by passing clients of the hotel. In case of real issues, you can always complain and get money back (which happened in my friends case).

  • Stayed: January 2014, travelled as a couple
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1  Thank Krzysztof R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 7 February 2014

Firstly I would like to thank you for taking the time to leave us feedback regarding your recent stay at Swansea City Centre Premier Inn. We are located in a lively area and there are times when some of our younger guests like to party at the local venues and can occasionally disturb other guests on their return. I apologise for the noise on this occasion and hope it did not put you off staying with us in the future. We'd love to welcome you back.

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Reviewed 27 January 2014 via mobile

Used this hotel on several occasions and always found service,rooms and cleanliness to be very good each time I've visited. The hotel is right in the centre of the city but I've never been bothered by excessive noise st night. Would thoroughly recommend.

  • Stayed: September 2013
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1  Thank mickdeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 7 February 2014

We are so pleased to hear you enjoyed your time here at Swansea City Centre Premier Inn and I will take great pleasure in passing on your comments to the team. Many thanks for taking the time to leave us feedback.

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Reviewed 27 January 2014

booked a twin room but got a double bed and settee bed which was not very comfortable. asked for an extra duvet but got a sheet as that is what they call it, need to ask for a quilt! bath was so badly stained was unfit for purpose. had to ask for room to be cleaned. stayed 3 nights only got refund for 1.

  • Stayed: January 2014, travelled with family
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1  Thank meredith007_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Swansea City Centre Hotel, responded to this reviewResponded 6 February 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Additional Information about Premier Inn Swansea City Centre Hotel

Address: 42 Wind Street | The City Gates, Swansea SA1 1EE, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Swansea
#2 Best Value Hotel in Swansea
#3 Family Hotel in Swansea
#4 Romantic Hotel in Swansea
Price Range: £44 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Swansea City Centre Hotel 3*
Number of rooms: 116
Official Description (provided by the hotel):
In the heart of Swansea, right beside Swansea Market and the bars and bright lights of Wind Street and a stone throw away from the Swansea marina. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Swansea City Centre Hotel Swansea
Travel Lodge Swansea
Premier Inn Swansea City Centre Hotel Wales

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