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“premier inn Swansea”

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Premier Inn Swansea City Centre Hotel
Ranked #2 of 24 Hotels in Swansea
Certificate of Excellence
Kingston-upon-hull, United Kingdom
1 review
“premier inn Swansea”
5 of 5 bubbles Reviewed 17 February 2014

The room was very clean and comfortable. large and airey Food at dinner and breakfast very good. Staff very friendly and most helpful. Security good as we returned to the hotel late.We were of three generations and all enjoyed our stay.Cheaper parking rates at the attached car park were appreciated.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elisabethspriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 28 February 2014
We are so pleased to hear you enjoyed your time here at Swansea City Centre Premier Inn and I will take great pleasure in passing on your comments to all the staff. Many thanks for taking the time to leave us feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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721 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Doncaster, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

Good clean accommodation with decent restaurant attached. Attentive polite staff, obviously well trained. Everyone from front of house to cleaners made us feel welcome. Also, the meal deal was very good value.


The meal deal is very good value.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giuseppe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 15 February 2014
Thank you very much for your review. We are delighted that you enjoyed your stay and that our clean, comfortable room and helpful team here met your expectations. So glad you enjoyed your meal in the restaurant. Your comments will be passed on to the teams. We value all feedback that we receive from our guests and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

Central location for town centre & nightlife. Downside is that you have to pay for parking but it is right in the centre & you get a discount if you validate parking ticket at hotel. Parking for 24 hours for payment. Good breakfast, freshly cooked. Very pleasant hotel staff.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madge65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 11 February 2014
We are so pleased to hear you enjoyed your time here at Swansea City Centre Premier Inn and I will take great pleasure in passing on your comments to the restaurant staff regarding the breakfast. Many thanks for taking the time to leave us feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 7 February 2014 via mobile

Warm welcome on arrival ...rooms are not as nice compared to newer Premier Inns but clean and comfortable..Due to a drink opening in my suitcase l had to wash some clothes on arrival.These were dried by the hotel and ready the same evening ! Lovely steak dinner and service later .At breakfast , l mentioned it was my birthday and within five minutes received a birthday card ..Service at Premier Inns is exceptional and the reason its my first choice.Thankyou to Richard,Aled and Rhys for making my stay special

Stayed February 2014, travelled on business
Helpful?
1 Thank lozzamozza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 11 February 2014
Thank you very much for rating us on Trip Advisor. I'm very glad you enjoyed your stay at the Swansea City Centre Premier Inn and you thought the staff were friendly and helpful. I will pass your comments onto them. Myself, and all the staff look forward to welcoming you back in the near future.
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Cheltenham
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 1 February 2014

Lovely welcome at reception, comfy beds, well soundproofed from Wind Street and a good hot bath. What more could you ask for at this price?. I've stayed in much more expensive hotels in Swansea and had a much worse stay.

Room Tip: Our room on the third floor was good
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Livingfortheholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 7 February 2014
Thank you very much for your review. We are delighted that you enjoyed your stay with us and were pleased with your room. I will certainly pass on your comments to our reception team. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fareham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 January 2014

Due to be on the night club street, main clients were young (often drunk especially weekend time) people. Not a real problem if you don't mind few noises made by passing clients of the hotel. In case of real issues, you can always complain and get money back (which happened in my friends case).

  • Stayed January 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Krzysztof R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 7 February 2014
Firstly I would like to thank you for taking the time to leave us feedback regarding your recent stay at Swansea City Centre Premier Inn. We are located in a lively area and there are times when some of our younger guests like to party at the local venues and can occasionally disturb other guests on their return. I apologise for the noise on this occasion and hope it did not put you off staying with us in the future. We'd love to welcome you back.
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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 January 2014 via mobile

Used this hotel on several occasions and always found service,rooms and cleanliness to be very good each time I've visited. The hotel is right in the centre of the city but I've never been bothered by excessive noise st night. Would thoroughly recommend.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mickdeene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard G, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 7 February 2014
We are so pleased to hear you enjoyed your time here at Swansea City Centre Premier Inn and I will take great pleasure in passing on your comments to the team. Many thanks for taking the time to leave us feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Swansea City Centre Hotel

Property: Premier Inn Swansea City Centre Hotel
Address: 42 Wind Street | The City Gates, Swansea SA1 1EE, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Swansea
#3 Family Hotel in Swansea
#4 Romantic Hotel in Swansea
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Swansea City Centre Hotel 3*
Number of rooms: 116
Official Description (provided by the hotel):
In the heart of Swansea, right beside Swansea Market and the bars and bright lights of Wind Street and a stone throw away from the Swansea marina. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Swansea City Centre Hotel Swansea
Travel Lodge Swansea
Premier Inn Swansea City Centre Hotel Wales

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