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“Great Location”

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Premier Inn Swansea City Centre Hotel
Ranked #2 of 24 Hotels in Swansea
Certificate of Excellence
Reading
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great Location”
5 of 5 bubbles Reviewed 30 July 2014

Stayed here for two nights in July, and boy did we need the air-con ! - The "busy" bars and restaurants are pretty much downstairs and along the street. The usual Nandos / Wetherspoons strip won't be to everyone's taste of course, but Swansea's not a bad night out ! - If you object to paying for long term parking then you should head out of town East to West along the A4118. The free parking zone starts at Hanover and Humphrey Streets to the north of the main road. (It's probably a 20 min stroll back !) - Minor gripe - the floorboards creek something awful in the 2nd floor corridor, Might bother some folks !

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank watsonworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 1 August 2014
Thank you for your review. Glad you had an enjoyable stay and enjoyed Swansea's nightlife. Thanks also for mentioning the sqeaky floorboards. We are aware of this and in the process of getting it rectified. We hope to welcome you back in the future.
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721 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Llanelli, Wales, United Kingdom
1 review
4 of 5 bubbles Reviewed 30 July 2014

We stayed in this hotel for two nights. However, at times there was a lot of noise from other guests. The food was satisfactory although we had to wait a while for them to put new food out. On arrival and throughout the stay the staff werent welcoming and rarely made a conversation. I would give this hotel 3 out of 5.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IvanLagman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 July 2014 via mobile

Me and my boyfriend stayed here for 1 night for my birthday, the staff were lovely, we was checked in straight away and was given a clean and cozy room! We both slept well considering the hotel is on the same street as all the clubs in swansea. We did not stay for breakfast so i can't cannot comment on that. All in all we had a lovely time! Recommend it to anyone!

Stayed June 2014, travelled as a couple
Helpful?
Thank rhiannonjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 1 August 2014
Thank you very much for your review Rhiannon. Good to hear you had a lovely stay with us. We hope to welcome you back in the future.
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Gloucestershire, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 July 2014

Had a lovely time in Swansea visited the bays especially Oxwich bay which was beautiful to visit, Swansea city centre hotel was very good value for money and made most welcome would visit again if we needed to go to swansea



  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolene331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 1 August 2014
Thank you for your review Jolene. We're glad you enjoyed your stay in Swansea and the Gower. We hope we have the opportunity to welcome you back in the future.
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Pembroke Dock, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 July 2014

Arrived to complaints from customers that air con not working in rooms although it was fixed by the time we settled in. Woken up at 1.00am by a couple nearby having lengthy noisy sex, the lucky devils, although it was still annoying to be woken up from a deep sleep. Anyway, there was no phone in room to complain to reception even if we wanted to. With hindsight I'm glad we didn't because they were only having a bit of fun. Having said all this we had a good stay (and laugh) and we will still come across from Pembrokeshire to use this hotel for our occasional Swansea City fix.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 1 August 2014
Thank you for your review Bev. We apologise for the air con problems and glad that we managed to fix it for you so it didn't ruin your stay with us. We do conduct regular floor checks during the night to ensure minimum noise and disruption. The problem you encountered would be an awkward one to prevent and I'm sorry they woke you up! Hope it didn't put you off staying with us again. We hope to see you soon.
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Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 26 July 2014 via mobile

My two friends and I stayed here for one night for a birthday celebration. On arrival we were told we had to book another room as a 'triple' room meant two adults and one child only not 3 adults. This was not clear on the website. Therefore, we paid £170 between the three of us for one night, we could have stayed at a luxury hotel for less! Never the less, we went out for dinner and drinks but when we returned, we had to queue up and have our names ticked off a list before being allowed back in, despite showing our room keys. We were treated like three naughty teenagers not three professional women in out 30's. I complained to customer services but never had a response! Will never return to this premier inn.

Stayed May 2014
Helpful?
Thank K80pot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Swansea City Centre Hotel, responded to this review, 5 August 2014
Thank you for taking the time to review your stay at our hotel. At premier Inn we endeavour to improve standards and meet all our customer’s needs please be assured your comments have been noted and will be followed up with the Management Team at our hotel. We do not have the option to book triple bedrooms online, with singles, doubles and Family room available. We apologise for any disappointment caused. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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Tamworth, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

The staff were very friendly and helpful, the rooms were spotlessly clean. The breakfast was cooked to absolute perfection, by far the best we have had in our many visits to Premier Inn hotels. Very pleased.

  • Stayed June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip A, Front Office Manager at Premier Inn Swansea City Centre Hotel, responded to this review, 1 August 2014
Thank you very much for your review Jonathan. Your lovely comments have been passed to the teams and we're so glad you had a nice stay. We hope to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Swansea City Centre Hotel

Property: Premier Inn Swansea City Centre Hotel
Address: 42 Wind Street | The City Gates, Swansea SA1 1EE, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Beach Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Swansea
#3 Family Hotel in Swansea
#4 Romantic Hotel in Swansea
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Swansea City Centre Hotel 3*
Number of rooms: 116
Official Description (provided by the hotel):
In the heart of Swansea, right beside Swansea Market and the bars and bright lights of Wind Street and a stone throw away from the Swansea marina. ... more   less 
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Also Known As:
Premier Inn Swansea City Centre Hotel Swansea
Travel Lodge Swansea
Premier Inn Swansea City Centre Hotel Wales

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