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“OK for parties and the leisure facilities”

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Village Hotel Swansea
Ranked #3 of 22 Hotels in Swansea
Certificate of Excellence
Reviewed 15 June 2014

The staff are efficient and the rooms a good size. There is a Starbucks on site which means that if you don't like cooked or large breakfasts you have the option of reasonable coffee and croissants or pastries. If you like swimming or the gym then these facilities are available.
Now the downsides.
1. The grouting in the shower and the area by the shower screen needed a good clean. 2.There was a hole in the bedroom carpet and wearing to the floor underneath it. 3. The sofa was stained.4.The room was far too hot and the air con did nothing but make noise. 5. There was loud thumping music reverberating through the room early and late ( I was told that this was probably music from the gym and that they would be asked to turn it down. Possibly the source of the heat as well). 6. The décor of the room was dismal. 7. The lobby is dark and the furniture threadbare and grubby. This area gets a lot of traffic with the gym, the pub, Starbucks and the many organised parties that seemed to be there. 8.The hotel is a bit far out from the center and feels like it is in an industrial wasteland, although this does mean that there is ample parking. 9. Finally the hotel is not cheap

Room Tip: Room 221 is hot and noisy and I suspect that this is the case for most if not all of the odd numbers...
  • Stayed: June 2014, travelled solo
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Thank francis161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 3 July 2014

Dear Guest, We take all feedback seriously, and sincerely regret that we did not meet your expectations. As a result of this feedback we are committed to rectifying the issues raised (especially the bedroom). We hope to see you again soon. Kind regards, Mark.

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1,308 - 1,314 of 1,701 reviews

Reviewed 14 June 2014

Stayed here for one night. Easy to get to and very large car park. Welcoming receptionist who was helpful, outlining all functions of hotel. Room was spacious ...... Large double bed and sofa, but very very warm at night, despite air con being on (?) there was some mould in bathroom I noticed and also we noticed the corridors, carpets and walls were slightly scruffy in places. I was surprised that I could see into my friends room through the peep hole since there was no cover on it.... Not very private! (Hence my rating) . Didn't sample breakfast but enjoyed Starbucks on site, and location walking distance to wind street for pubs, clubs and bars.

  • Stayed: June 2014, travelled with friends
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2  Thank Sarah Lewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 9 July 2014

Dear Guest.
Thank you for your comments we hope to see you again soon.

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Reviewed 13 June 2014

Room was spacious - linens Ok.

Bathroom a little tired but does the job.

Air conditioning turned off in the early hours. Reception advised me that this happens every night. What is the point of air conditioning?

Bar food poor quality.

Staff were eager to serve and were very friendly.

  • Stayed: June 2014, travelled on business
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Thank Competency
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 9 July 2014

Dear Guest.

Thank you for the constructive feedback, we do listen and take reported issues very seriously.

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

Overall a good location rooms good although the mould around the bath and shower need attention. Breakfast on Sunday morning was a little chaotic the chef could not keep up with demand for the buffet breakfast.Leisure amenities were good although around the pool the surface was extremely slippy especially for the less abled

  • Stayed: June 2014
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 9 July 2014

Dear Guest. Thank you for the constructive feedback, we do listen and take reported issues very seriously.

We hope to see you again soon.

Best Wishes, Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

My husband took part in a sporting event this weekend and we needed a place to stay at fairly short notice.

We paid a little extra for the upper deck room and it was worth it, spacious and with the extras of sky movies, Starbucks coffee in room etc.

We have been able to arrive, relax and energize before the big event.

Reception staff (the lady we had) did not brief or inform us of the facilities but its easy to figure out or just ask.

Clean and comfortable and we're staying two nights.

I'd imagine they cater for functional requirements like business trips, weekend travel or events.

A little unsure about location as we've not been out locally.

Stayed: June 2014, travelled as a couple
Thank N J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 9 July 2014

Dear Guest,

Thank you for the kind comments we hope you come back again.

Best Wishes, Mark.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Not a bad hotel and you won't hate it. My poor night's sleep had more to do with the teenagers slamming each other's doors than anything else.

There is a very strong smell of chlorine throughout the hotel due to the design of the fire escape going poolside. This does also allow hot air up to the rooms meaning that I had to put the room aircon on, something that I wouldn't normally consider necessity. The noise didn't help my sleep either.

The kitchen closes at 9:30, a bit early and the restaurant is one of the Vinny Vitos that I don't even like that much so missing dinner wasn't a hardship and there are other places to eat close by. At least it isn't a Bucca Di Beppo, I can't state how much I dislike them.

Pool is pretty good and is open till 10 without much effort taken to get you removed.


Staff are a good lot.

It is a smaller village and my stay was marred by the other guests and the hotel design. I didn't hate it but I doubt I shall use it again.

Room Tip: Higher the better
  • Stayed: May 2014, travelled on business
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Thank MidlandAssessEnergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 9 July 2014

Dear Guest,

Thank you for the constructive review. We will learn from this feedback and aim to develop our guest experience.

We hope you visit again soon.

Best Wishes, Mark.

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Reviewed 3 June 2014

Just stayed a night here but was happy with the hotel. The room was large and very clean. Staff were friendly. The bed was really comfortable. Breakfast was good with plenty of choice. Location is nice. I would recommend it.

Stayed: May 2014, travelled as a couple
Thank champkis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Village Hotel Swansea, responded to this reviewResponded 8 June 2014

Dear Champkis

Thanks for the great review regarding your recent stay with us here at Village Urban Resort Swansea! We are really happy that you had a great stay, and experienced our breakfast with the fantastic choice we have to offer.

We look forward to welcoming you back!

Many Thanks
Mark McMahon

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Additional Information about Village Hotel Swansea

Address: (Off Fabian Way Langdon Road | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 22 Hotels in Swansea
Price Range: £57 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Village Hotel Swansea 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Village Hotel Swansea offers the perfect combination of breathtaking views and vibrant city life. Swansea is nestled between Cardiff and the more tranquil areas of the West Wales coast. It is also within easy reach of the Brecon Beacons National Park, St David's and Tenby. Another great day trip is to be had enjoying the scenic views and beaches of the spectacular Gower Peninsula. Village Hotel Swansea has 114 air-conditioned bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
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Also Known As:
Village Swansea Hotel Swansea
Swansea Village Hotel
Village Hotel Swansea Wales

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